Name: Angel House
Address: 43 Marlborough Street, Londonderry
Telephone: 0800 031 8416

Exceptional

Passable

Nice place near town center.

Liked: Beautiful building and room. Very comfortable.
Disliked: I don't recall seeing anything stating no food or drinks in the room when I booked, however in the room a paper said this. I understand they don't want their property destroyed, but without any other area in the B&B to eat this could be an issue for hypoglycemic and diabetic people.

Awful

Liked: Nothing
Disliked: Everything. I didn’t actually stay here this night as previous night was so bad I booked another hotel so had to pay twice for one night, see my previous review, broken radiator 100 degree heat, bottle of possibly urine ( bathroom two sets of stairs below ) left in room, rude owner on the phone ( i was a rude first) after my complaints where brushed off. Tele balanced on radiator broken sockets rubbish in drive I could go on

Awful

Liked: Nothing
Disliked: The room was 10 degrees due to a broken radiator the walls where all cracked, the bathroom is two sets of stairs below, a half drunk or half filled bottle of orange liquid was left in room, tv and bracket leaning precariously on top of radiator with aerial hanging below, i had 2 nights booked but tried to cancel the second one due to the room this was point blank denied. I have booked somewhere else anyway and will stomach the loss, I can’t comment on the breakfast which is served over the road in another bnb as I didn’t want to risk it.

Superb

Passable

Good

Very Frustrating

Liked: Breakfast in another location was good We should have been offered accomodation in that location
Disliked: Bathroom was tiny access to Shower restricted sliding door was broken Tiles in shower broken and missing

Okay, but would not stay...

Liked: The breakfast is in a different building to the property which I only found out when I arrived. Breakfast staff very nice. Good choice of continental breakfast.
Disliked: Some of the fixtures and fittings not secure which could be potentially dangerous. No reception area. Private external bathroom had dead insects on windowsill that looked like they had been there for a long time. First night quiet but second night other guests came back to property extremely loud and drunk which woke me up. At one point I had to use the external bathroom but was afraid to leave the room as one of these guests was sitting on the stairs outside my room playing loud music. They had locked themselves out of their room. I eventually went to the bathroom and had to help the drunk guest get into their room (the rooms operate with key codes not keys). This must have been about 3am or so. It would have been great to have staff on the property especially as lone female traveller as I was afraid if I confronted the drunk guests and asked them to be quiet.