A pleasant break in the...

Liked: The location was fantastic, right in the centre and the breakfast was really good. Some of the staff were friendly and the room was very nice.
Disliked: Personally, I found the bed really hard, but that was probably just me! I thought all of the staff were very polite but it could have felt a bit friendlier.

Exceptional

Great stay

Liked: The food and service were excellent made our stay so good
Disliked: Bed was a bit firm for our taste

Excellent as always.

Liked: The hotel provides a level of service that is not often found these days. It is always my hotel of choice when staying in Bury St Edmunds.
Disliked: N/A

Very comfortable hotel with polite...

Liked: Very comfortable room and service for breakfast was excellent. Location just right for walking around city.

Excellent hotel right opposite the...

Superb

Thoroughly enjoyable.

Liked: Fantastic location and great staff.
Disliked: Lack of lift

Superb

Liked: Attractive comfortable hotel. Well located close to the cathedral and restaurants. Our room was comfortable and quiet. Staff helpful. Good range of well prepared breakfast options. Very pleasant stay.