Andaz West Hollywood-a Concept By Hyatt Guest Reviews
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|10.5 miles from Los Angeles centre|
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Bernard Mon, 16 April 2018
The hotel made my wife...
Liked: The staff was pro-active, courteous, considerate and service oriented. What a change from our previous hotel in LA, the Ramada West Hollywood. We liked the empowerment of each staffer at the Andaz. Dubbing them "hosts" is a wonderful idea. They take ownership and responsibility. They make decisions on the spot in responding to requests. So its good for them and for the guests. No request was too hard. The hotel scored extra points by allowing us an early check in and a late check out. Thumbs up for real service in place of lip service.
Tom Sun, 15 April 2018
Liked: Great rooms, amazing beds, good location, friendly staff
Disliked: A bit noisy at night and slightly over priced
Deborah Fri, 13 April 2018
Liked: Staff very helpful and friendly Great location Nice coffee and pastry every morning Nice to free waters and wine Great room and view
Verified Hotel Guest Fri, 13 April 2018
Disliked: Room near elevator
Adrian Fri, 13 April 2018
Liked: Centrally located to another venue I attended
Disliked: Parking fee was just a bit much. I was over looked several times by staff and passed by for people who would have seemed to have more than I.
John Fri, 13 April 2018
Liked: my room
Leo Fri, 13 April 2018
Jeffrey Fri, 13 April 2018
Liked: The pool at this hotel is fantastic with a view of the entire City and the Hollywood Hills, the coffee and breakfast treats in the lobby were great, and the staff was very nice.
Disliked: The cost of $39 for overnight parking for hotel guests is a showstopper and I will never stay at this hotel again. When I asked, they said they have to charge a lot because of the area. They could simply cut hotel guests a break and charge non-guests more
Kayvon Fri, 13 April 2018
Liked: Restaurant was closed. No service at the pool. No room service. Ridiculous.
Kelvin Thu, 12 April 2018
For a One to three...
Liked: The natural friendly ever helpful attitude of all staff. Outstanding without doubt!!!
Cleanliness to the forefront everywhere.
They certainly put bells on the "can do" response we all hope for when in need of help or assistance.
Great for Families I would imagine!
Wonderful, generous Happy Complimentary Wine Hour serving great Californian Wine!
We wish to especially thank Stuart, Pete, CJ, Harry in Catering, Alfred in the Kitchen, the Lads behind the Bar and the beautiful Rosa, for which nothing was any trouble and the sweetest ever ready smile. What a Team!!! And this is not the wine talking!
Disliked: Availability of services near bye such as retail shopping, restaurants etc., a good 10 minute walk and more down a very busy and noisy road. Very noisy traffic past front door!!!