Andaz Scottsdale Resort and Bungalows - a concept by Hyatt

Returned to this property for...

Liked: View, grounds, close proximity to downtown Scottsdale.
Disliked: Key cards didn’t work on the front doors. It was 4:45pm and room service hadn’t clean our rooms, had to call front desk to ask them to come clean the room, then it took them 30mins to come.

Superb

Exceptional

Liked: Beautiful rooms and great pool cabana. Also loved the breakfast
Disliked: No issues at all

Very good

Exceptional

Exceptional

Excellent service, but way overpriced

Liked: I liked the location of the hotel, as well as the setting. It is very scenic. The staff was EXCELLENT!!! They are very attentive, quick to respond, happy to assist.
Disliked: I was underwhelmed by the amount of guest benefits included with my stay. I did not like the fact the hotel was not all-inclusive for its guests staying for a couple of days. We had to pay for everything, including the so called "morning coffee". I do not feel I received the full value for my money. The other thing is, I must have missed on the Andaz website the fact it is a family resort. As we were relaxing by the pool, it felt like it was overruned by kids. I had no idea it was not an "adult only" resort, which was very disappointing since we were on a self-care, wellness journey.

Superb

Superb