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Amway Grand Plaza Hotel Curio Collection by Hilton eeee
Amway Grand Plaza Hotel Curio Collection by Hilton, 187 Monroe Northwest, Grand Rapids, MI | Area: Grand Rapids
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4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (419 Ratings)
0.4 miles from Grand Rapids centre
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Hotel Description
This Michigan hotel overlooks the Grand River and is connected to the Grand Rapids Convention Center. Every room includes a flat-screen TV. Ruth's Chris Steakhouse restaurant is on site. The Amway Grand Plaza Hotel includes a fitness center and an indoor pool. The hotel offers 24-hour room service and on-site shops. Tennis courts are also located at the hotel. The Gerald R. Ford Museum and Van Andel Arena are within walking distance of the Amway Grand via a connected skywalk. Motorway I-196 is minutes from the hotel.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Sauna
` Shops in Hotel
` Tennis Court
` Vending Machines
` Air Conditioning
` Bar
` Barber/Beauty Shop
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Massage
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Spa and wellness centre
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Ironing service
` Gift shop
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Indoor pool (all year)
` Special diet menus (on request)
` On-site parking
` Private parking
` Body scrub
` Body wrap
` Happy Hour
` Kid meals
` Kid-friendly buffet
` Parking garage
` Wine/champagne
` On-site coffee shop
` Hot tub/jacuzzi
` Beauty Services
` Facial treatments
` Waxing services
` Make up services
` Hair treatments
` Manicure
` Pedicure
` Hair cut
` Hair colouring
` Hair styling
` Body Treatments
` Light therapy
` Spa Facilities
` Fitness
` Yoga classes
` Fitness/spa locker rooms
` On-site coffee house
` Breakfast options
` Live music/performance
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Staff follow all safety protocols as directed by local authorities
` Social distancing rules
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing rules
` Guests can opt-out of accommodation cleaning service

Amway Grand Plaza Hotel Curio Collection by Hilton Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.35 out of 5)

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2

Disappointing - 2 out of 5

Marilyn, Ionia, visiting 20 Monroe Live Mon, 31 December 2018

Wouldn't stay there again.

Liked: Close to venue.
Disliked: Very small room and had to run faucet in the tub for 20 minutes to get hot water; had to pay $30 to park overnight at hotel; room either too hot or too cold; bedding very light and flimsy.

4

Very Good - 4 out of 5

Jill, Charlotte, visiting Van Andel Arena Fri, 19 May 2017

Beautiful hotel. Wish front desk was more informational on how to use the elevator to get to your room. Also didn't say that the causeway to the Van Andel closes at a certain time. We got half way back after the concert to find out it was locked then had to walk all the way back and blocks to get to the hotel.

Liked: Room was very nice.
Disliked: No information on how to get to our room or even how to work the elevator. No sign was there telling us we had to wave our card in front of the reader. Then they held $100 on my card when room was split on my card and my friend's card and front desk never mentioned anything.

5

Exceptional - 5 out of 5

Roxanne, Kalamazoo, visiting Intersection Grand Rapids Mon, 24 November 2014

Liked: This hotel was absolutely beautiful and we had excellent service. All staff were polite and friendly, room service was great with quick delivery, and the concierge staff were very helpful with getting us a taxi to and from our concert. The beds were incredibly comfortable and our room had a nice view of the city. Hotel was also very clean.
Disliked: The only negative I would say is that possibly the walls are thin in the rooms. I was talking to my boyfriend while he was sitting on the bed across from me and the room next door knocked on our wall twice. I am assuming our talking was bothering them?

4.5

Wonderful - 4.5 out of 5

Bethanie Sun, 9 August 2020

Superb

3.5

Good - 3.5 out of 5

Julian Mon, 3 August 2020

clean, great service. culturally behind...

Liked: cleanliness was top notch with doors and tv remotes sealed after sanitization. covid related policies were clearly presented for every part of the stay including elevator use. all staff were properly wearing a mask. front desk staff was friendly and informative.
Disliked: In the special request section of the booking process I mentioned me and my partner's anniversary. upon arrival we were given chocolates and charming note addressed to MR and MRS Baker. Perhaps some gender natural language would go a long was as to not alienate all non-traditional couples that would love to stay in your hotel. it is 2020 after all...

1

Poor - 1 out of 5

Latora Sat, 25 July 2020

Very poor

5

Exceptional - 5 out of 5

Jacqueline Fri, 24 July 2020

Exceptional

Liked: Friendly helpful staff. Beautiful,spacious room and great location. It was a great location to walk around downtown Grand Rapids

3.5

Good - 3.5 out of 5

Joseph Fri, 3 July 2020

Good

4

Very Good - 4 out of 5

Anonymous Wed, 1 July 2020

Beautiful building, clean

Liked: Very upscale
Disliked: Noise, road racing at night?!?

5

Exceptional - 5 out of 5

Brian Wed, 1 July 2020

Exceptional

3

Pleasant - 3 out of 5

Sky135 Sun, 28 June 2020

Pleasant

Liked: Great location and very nice. Wish covid didn?t prevent amenities. A lot of money for no room service, cleaning, or pool.
Disliked: Super small rooms and the tiniest bathroom I have ever seen in a hotel with no fan.

0.5

Poor - 0.5 out of 5

Jeanette Sun, 28 June 2020

Bad

Liked: The decor
Disliked: All 5 restaurants on site closed, spa closed, inattentive staff, pool closed, hot tub closed. My room very tiny maybe 16x16 and the bathroom so small. Had I known this property had no amenities or restaurants I could?ve stayed home and sat in my own bedroom

4.5

Wonderful - 4.5 out of 5

Ebony Fri, 26 June 2020

Superb

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Amway Grand Plaza Hotel Curio Collection by Hilton 187 Monroe Northwest, Grand Rapids, MI