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Amway Grand Plaza Hotel Curio Collection By Hilton eeee
Amway Grand Plaza Hotel Curio Collection By Hilton, 187 Monroe Northwest, Grand Rapids, MI | Area: Grand Rapids
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (434 Ratings)
0.4 miles from Grand Rapids centre
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Hotel Description
The free Wi-Fi the on-site spa and the loction neighboring shops and the convention center headline at the non-smoking Amway Grand Plaza Hotel Curio Collection by Hilton. First opened in 1916 the 29-story Amway Grand Plaza Hotel houses 682 rooms with free Wi-Fi mp3 docks 42-inch flat-panel HDTVs and pillowtop bedding; some also include full kitchens and marble showers. Enjoy a drink in the pub or relax over a meal in two restaurants. Room service is available around the clock. Get active in the fitness center or with a game of rooftop tennis and then unwind in the hot tub and sauna or pamper yourself in the spa. There's also a heated indoor pool open year-round plus on-site shops and a 24-hour business center. Concierge services are available as are valet and self-parking options for a fee. Off I-196 the Amway Grand Plaza is connected by skyway to DeVos Place and is a 10-minute walk from the Van Andel Arena Gerald R. Ford Museum Grand Rapids Art Museum and Grand Rapids Public Museum. The Grand Rapids hotel is also within 14 miles of Gerald R. Ford International Airport.

Check-in time: 16:00   Check-out time: 11:00
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Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Sauna
` Shops in Hotel
` Tennis Court
` Vending Machines
` Air Conditioning
` Bar
` Barber/Beauty Shop
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Massage
` Family room
` Smoking area
` Dry cleaning
` Spa and wellness centre
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Ironing service
` Gift shop
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` Indoor pool (all year)
` Hot tub/jacuzzi
` Breakfast options

Amway Grand Plaza Hotel Curio Collection By Hilton Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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2

Disappointing - 2 out of 5

Marilyn, Ionia, visiting 20 Monroe Live Mon, 31 December 2018

Wouldn't stay there again.

Liked: Close to venue.
Disliked: Very small room and had to run faucet in the tub for 20 minutes to get hot water; had to pay $30 to park overnight at hotel; room either too hot or too cold; bedding very light and flimsy.

4

Very Good - 4 out of 5

Jill, Charlotte, visiting Van Andel Arena Fri, 19 May 2017

Beautiful hotel. Wish front desk was more informational on how to use the elevator to get to your room. Also didn't say that the causeway to the Van Andel closes at a certain time. We got half way back after the concert to find out it was locked then had to walk all the way back and blocks to get to the hotel.

Liked: Room was very nice.
Disliked: No information on how to get to our room or even how to work the elevator. No sign was there telling us we had to wave our card in front of the reader. Then they held $100 on my card when room was split on my card and my friend's card and front desk never mentioned anything.

5

Exceptional - 5 out of 5

Roxanne, Kalamazoo, visiting Intersection Grand Rapids Mon, 24 November 2014

Liked: This hotel was absolutely beautiful and we had excellent service. All staff were polite and friendly, room service was great with quick delivery, and the concierge staff were very helpful with getting us a taxi to and from our concert. The beds were incredibly comfortable and our room had a nice view of the city. Hotel was also very clean.
Disliked: The only negative I would say is that possibly the walls are thin in the rooms. I was talking to my boyfriend while he was sitting on the bed across from me and the room next door knocked on our wall twice. I am assuming our talking was bothering them?

5

Exceptional - 5 out of 5

Jennifer Sun, 14 July 2019

Exceptional

Liked: The valet team was terrific! Staff helpful with a rollaways needed as well. Location was great. We enjoyed exploring Grand Rapids.
Disliked: Bed could be a little more comfortable.

4.2

Very Good - 4.2 out of 5

Dawn Sun, 14 July 2019

Very good

4.4

Excellent - 4.4 out of 5

Geri Sat, 13 July 2019

Fabulous

Liked: Clean. Convenient location. Beautiful restoration of the old Pantlind
Disliked: Stayed in ?classic king? room. No refrig. $225 should allow for a small frig

4.6

Wonderful - 4.6 out of 5

Nichele Fri, 12 July 2019

Superb

2.3

Disappointing - 2.3 out of 5

Christine Wed, 10 July 2019

Not Recommended

Disliked: The beds are really uncomfortable. The staff is lazy -- not of a customer service mindset. The wolfgang puck restaurant was inedible-- overly chewy and salted.

4.2

Very Good - 4.2 out of 5

Tomisha Wed, 10 July 2019

Very good

2.5

Fair - 2.5 out of 5

John Tue, 9 July 2019

Passable

4.6

Wonderful - 4.6 out of 5

Von Sun, 7 July 2019

Superb

Liked: The staff was very friendly, location is perfect, our room was spotless.
Disliked: Tried to check in at approximately 4:45, to be informed our room wasn?t ready. Check in started at 4pm. Room wasn?t ready until 5:40pm. I understand it was a holiday weekend, but no complimentary drink while we waited? Poor form Amway.

1.5

Poor - 1.4 out of 5

Blueweekend Sun, 7 July 2019

Bad would never return

Disliked: Rooms and hallways were burning hot, staff was very smug. Had to move rooms twice without help.

2.1

Disappointing - 2.1 out of 5

Dandoozle Sun, 7 July 2019

Crappy

Disliked: AC went out and staff was not helpful. 90 degrees outside and the room was boiling. Multiple guests were in the same situation. Very young people working front desk who could have cared less. Way way overpriced As well.

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Amway Grand Plaza Hotel Curio Collection By Hilton 187 Monroe Northwest, Grand Rapids, MI