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Amway Grand Plaza Hotel Curio Collection By Hilton eeee
Amway Grand Plaza Hotel Curio Collection By Hilton, 187 Monroe Northwest, Grand Rapids, MI | Area: Grand Rapids
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (411 Ratings)
0.4 miles from Grand Rapids centre
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Hotel Description
The free Wi-Fi the on-site spa and the loction neighboring shops and the convention center headline at the non-smoking Amway Grand Plaza Hotel Curio Collection by Hilton. First opened in 1916 the 29-story Amway Grand Plaza Hotel houses 682 rooms with free Wi-Fi mp3 docks 42-inch flat-panel HDTVs and pillowtop bedding; some also include full kitchens and marble showers. Enjoy a drink in the pub or relax over a meal in two restaurants. Room service is available around the clock. Get active in the fitness center or with a game of rooftop tennis and then unwind in the hot tub and sauna or pamper yourself in the spa. There's also a heated indoor pool open year-round plus on-site shops and a 24-hour business center. Concierge services are available as are valet and self-parking options for a fee. Off I-196 the Amway Grand Plaza is connected by skyway to DeVos Place and is a 10-minute walk from the Van Andel Arena Gerald R. Ford Museum Grand Rapids Art Museum and Grand Rapids Public Museum. The Grand Rapids hotel is also within 14 miles of Gerald R. Ford International Airport.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Tennis Court
` Tour Desk
` Concierge Service
` Express Check-In/Check-Out
` Shoeshine
` ATM/cash machine on site
` Fax/photocopying
` Breakfast buffet
` On-site parking
` fitness center
` Interior corridors
` Late check-out available
` Public address system
` Racquetball
` Safe
` Security
` Souvenir/Gift Shop
` Turndown service
` TV

Amway Grand Plaza Hotel Curio Collection By Hilton Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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2

Disappointing - 2 out of 5

Marilyn, Ionia, visiting 20 Monroe Live Mon, 31 December 2018

Wouldn't stay there again.

Liked: Close to venue.
Disliked: Very small room and had to run faucet in the tub for 20 minutes to get hot water; had to pay $30 to park overnight at hotel; room either too hot or too cold; bedding very light and flimsy.

4

Very Good - 4 out of 5

Jill, Charlotte, visiting Van Andel Arena Fri, 19 May 2017

Beautiful hotel. Wish front desk was more informational on how to use the elevator to get to your room. Also didn't say that the causeway to the Van Andel closes at a certain time. We got half way back after the concert to find out it was locked then had to walk all the way back and blocks to get to the hotel.

Liked: Room was very nice.
Disliked: No information on how to get to our room or even how to work the elevator. No sign was there telling us we had to wave our card in front of the reader. Then they held $100 on my card when room was split on my card and my friend's card and front desk never mentioned anything.

5

Exceptional - 5 out of 5

Roxanne, Kalamazoo, visiting Intersection Grand Rapids Mon, 24 November 2014

Liked: This hotel was absolutely beautiful and we had excellent service. All staff were polite and friendly, room service was great with quick delivery, and the concierge staff were very helpful with getting us a taxi to and from our concert. The beds were incredibly comfortable and our room had a nice view of the city. Hotel was also very clean.
Disliked: The only negative I would say is that possibly the walls are thin in the rooms. I was talking to my boyfriend while he was sitting on the bed across from me and the room next door knocked on our wall twice. I am assuming our talking was bothering them?

3.6

Good - 3.5 out of 5

Tim Sat, 20 April 2019

Had a lot of fun!

Liked: Bed was comfortable.
Disliked: Room was really small.

5

Exceptional - 5 out of 5

Anonymous Sat, 20 April 2019

Exceptional

5

Exceptional - 5 out of 5

David Wed, 17 April 2019

I enjoyed my stay and...

Liked: I like that there is a Victorian section of the hotel or a modern section depending on your tastes.
Disliked: I was surprised by how expensive the hotel bar was.

3.2

Pleasant - 3.1 out of 5

Valerie Sun, 14 April 2019

Did not meet my expectations...

Liked: Location was the best part about this hotel. It was close enough that we could walk to the other destinations we needed to get to.
Disliked: Walls are like paper. Very noisy people across the hall, next door and up and down the hallway all night long. Staff was not helpful with luggage upon check-in. Placed it on a rickety cart and walked away. Toilet was industrial (not the type you'd expect in a high end hotel room).

4

Good - 4 out of 5

Corey Sun, 14 April 2019

Good

4.8

Exceptional - 4.8 out of 5

William Tue, 9 April 2019

Exceptional

Liked: Asked front desk to address neighbors tv turned up too loud at 1am and they addressed it immediately. Also great food from sports bar.
Disliked: Not getting sleep from rude neighbors.

4.8

Exceptional - 4.8 out of 5

Trinamariebarrett Tue, 9 April 2019

Exceptional

2.5

Fair - 2.5 out of 5

Gumer Thu, 4 April 2019

It was a bad experience...

Disliked: Some if the employyes are very rude, they need to either treat people better or get another job. No one should be treated like all of us were.

4.8

Exceptional - 4.8 out of 5

Liz Tue, 2 April 2019

Exceptional

Liked: Beautiful hotel; great access to Van Andel arena; staff great; good location; good security
Disliked: Parking a little pricey but easy access and secure.

4.8

Exceptional - 4.8 out of 5

Nancy Tue, 2 April 2019

Exceptional

Liked: Perfect location
Disliked: All of the construction in the area

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Amway Grand Plaza Hotel Curio Collection By Hilton 187 Monroe Northwest, Grand Rapids, MI