Amway Grand Plaza Hotel Curio Collection by Hilton

Wouldn't stay there again.

Liked: Close to venue.
Disliked: Very small room and had to run faucet in the tub for 20 minutes to get hot water; had to pay $30 to park overnight at hotel; room either too hot or too cold; bedding very light and flimsy.

Beautiful hotel. Wish front desk was more informational on how to use the elevator to get to your room. Also didn't say that the causeway to the Van Andel closes at a certain time. We got half way back after the concert to find out it was locked then had to walk all the way back and blocks to get to the hotel.

Liked: Room was very nice.
Disliked: No information on how to get to our room or even how to work the elevator. No sign was there telling us we had to wave our card in front of the reader. Then they held $100 on my card when room was split on my card and my friend's card and front desk never mentioned anything.

Liked: This hotel was absolutely beautiful and we had excellent service. All staff were polite and friendly, room service was great with quick delivery, and the concierge staff were very helpful with getting us a taxi to and from our concert. The beds were incredibly comfortable and our room had a nice view of the city. Hotel was also very clean.
Disliked: The only negative I would say is that possibly the walls are thin in the rooms. I was talking to my boyfriend while he was sitting on the bed across from me and the room next door knocked on our wall twice. I am assuming our talking was bothering them?

Superb

Liked: bed was comfortable.Room was clean.nice shower.great view.Bar on main floor was great.
Disliked: one of the couples we were with showed up early around 3PM hoping to get in their room but their room wasn't ready till after 5!

Exceptional

Superb

Liked: The Pantlind section of the hotel is a gorgeous rehab of this historic hotel.
Disliked: The bathroom vanity wood was damaged

Exceptional

Liked: The room was beautiful and comfortable. The view of the city and river was Exceptional.
Disliked: A hotel of Amway's status and class should be able to at least provide Keurig coffee makers in their rooms, because a mediocre cup of coffee after a great nights sleep makes the experience of the room fall flat.

Exceptional

Exceptional

Exceptional

Exceptional

Beautiful Hotel, Lacking Updates.

Liked: The view was wonderful and the beds were very comfortable.
Disliked: There are no ports to charge any devices. The front desk didn't even have an adapter we could borrow, we had to buy one for a ridiculous amount.