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Amway Grand Plaza Hotel Curio Collection by Hilton eeee - (855) 329-0862
Amway Grand Plaza Hotel Curio Collection by Hilton, 187 Monroe Northwest, Grand Rapids, MI -(855) 329-0862
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BOOK ONLINE OR CALL - (855) 329-0862
4.25
HOTEL RATING: 
VERY GOOD
4.25 out of 5 (536 Ratings)
0.4 miles from Grand Rapids centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
This Michigan hotel overlooks the Grand River and is connected to the Grand Rapids Convention Center. Every room includes a flat-screen TV. Ruth's Chris Steakhouse restaurant is on site. The Amway Grand Plaza Hotel includes a fitness centre and an indoor pool. The hotel offers 24-hour room service and on-site shops. Tennis courts are also located at the hotel. The Gerald R. Ford Museum and Van Andel Arena are within walking distance of the Amway Grand via a connected skywalk. Motorway I-196 is minutes from the hotel.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
q
Accessible
x
Free Breakfast
j
Free Parking
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Internet Access
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Library
` Heating
` Wheelchair accessible
` indoor pool
` vending machine
` telephone
` alarm clock
` blackout curtains
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Indoor pool
` Massage services
` Closet
` Daily Housekeeping
` English
` French
` Spanish
` Convenience Store
` Parking Available
` gift/souvenir shop
` Shops on site
` Yoga classes
` smoking allowed
` Sofa
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Express Check-in/Check-out

Amway Grand Plaza Hotel Curio Collection by Hilton Guest Reviews

Overall Average Score: 
Very Good (4.25 out of 5)

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2

Disappointing - 2 out of 5

Marilyn, Ionia, visiting GLC Live at 20 Monroe Mon, 31 December 2018

Wouldn't stay there again.

Liked: Close to venue.
Disliked: Very small room and had to run faucet in the tub for 20 minutes to get hot water; had to pay $30 to park overnight at hotel; room either too hot or too cold; bedding very light and flimsy.

4

Very Good - 4 out of 5

Jill, Charlotte, visiting Van Andel Arena Fri, 19 May 2017

Beautiful hotel. Wish front desk was more informational on how to use the elevator to get to your room. Also didn't say that the causeway to the Van Andel closes at a certain time. We got half way back after the concert to find out it was locked then had to walk all the way back and blocks to get to the hotel.

Liked: Room was very nice.
Disliked: No information on how to get to our room or even how to work the elevator. No sign was there telling us we had to wave our card in front of the reader. Then they held $100 on my card when room was split on my card and my friend's card and front desk never mentioned anything.

5

Exceptional - 5 out of 5

Roxanne, Kalamazoo, visiting Intersection Grand Rapids Mon, 24 November 2014

Liked: This hotel was absolutely beautiful and we had excellent service. All staff were polite and friendly, room service was great with quick delivery, and the concierge staff were very helpful with getting us a taxi to and from our concert. The beds were incredibly comfortable and our room had a nice view of the city. Hotel was also very clean.
Disliked: The only negative I would say is that possibly the walls are thin in the rooms. I was talking to my boyfriend while he was sitting on the bed across from me and the room next door knocked on our wall twice. I am assuming our talking was bothering them?

3

Pleasant - 3 out of 5

Midget1950 Mon, 20 September 2021

Pleasant

Liked: The location to our event was convenient.
Disliked: We didn't get our room til 8:30pm. The view was an alley with dumpsters. The price for parking was a bit much. My wife can't use elevators and signage for stairs was terrible.

4

Very Good - 4 out of 5

Verified Hotel Guest Mon, 6 September 2021

Liked: Location was excellent, Wolfgang Puck restaurant had excellent food, there were some beautiful common areas
Disliked: The room was dirty, in many ways, and the shower and tub were broken - it would have been impossible to clean the bathroom correctly and not have noticed this (the drain was half plugged shut and the switch between the shower and the tub was broken)

5

Exceptional - 5 out of 5

Evelyn Wed, 1 September 2021

Exceptional

2

Disappointing - 2 out of 5

Verified Hotel Guest Tue, 31 August 2021

Liked: Location. Comfortable. Secure.
Disliked: Staff was unable to rectify a problem with the shower in the bathroom. No service was done on my shower as promised. No follow up was attempted to my request.

4.5

Wonderful - 4.5 out of 5

Jacqueline Mon, 30 August 2021

Wedding weekend

Liked: Beautiful rooms comfortable beds
Disliked: Couldn?t guarantee us early check in when I called the morning of check in

3.5

Good - 3.5 out of 5

Frankie Sun, 29 August 2021

Fun weekend overall but very...

Liked: I thought the hotel was beautiful and the staff were very friendly and helpful.
Disliked: I was extremely disappointed that the pool was under construction. I was not informed about this upon booking, and if it was in the fine print- I obviously missed it. It should have been very clear that the pool was closed. Our 12 year old son was looking forward to it.

3.5

Good - 3.5 out of 5

Jenna Sat, 28 August 2021

Good

4.5

Wonderful - 4.5 out of 5

Therese Mon, 23 August 2021

The staff at the front...

0.5

Poor - 0.5 out of 5

Romana Sun, 22 August 2021

Not the best value/place to...

Liked: The Kitchen by Wolfgang Puck is very good and worth going to.
Disliked: Welcomes with the smell of Grandmas cheap perfume so strong if you don?t already have allergies you will develop them within the time it takes for them to get your room ready despite it being 4pm.Completely outdated and staff wasn?t friendly.Tried to make me oh for a upgraded room because my room wasn?t ready on time. The smallest and the most outdated bathroom I?ve seen. Overall very expensive and not a good value.

4.5

Wonderful - 4.5 out of 5

Dayna Sat, 21 August 2021

Superb

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Amway Grand Plaza Hotel Curio Collection by Hilton 187 Monroe Northwest, Grand Rapids, MI