Amway Grand Plaza Hotel Curio Collection by Hilton

Wouldn't stay there again.

Liked: Close to venue.
Disliked: Very small room and had to run faucet in the tub for 20 minutes to get hot water; had to pay $30 to park overnight at hotel; room either too hot or too cold; bedding very light and flimsy.

Beautiful hotel. Wish front desk was more informational on how to use the elevator to get to your room. Also didn't say that the causeway to the Van Andel closes at a certain time. We got half way back after the concert to find out it was locked then had to walk all the way back and blocks to get to the hotel.

Liked: Room was very nice.
Disliked: No information on how to get to our room or even how to work the elevator. No sign was there telling us we had to wave our card in front of the reader. Then they held $100 on my card when room was split on my card and my friend's card and front desk never mentioned anything.

Liked: This hotel was absolutely beautiful and we had excellent service. All staff were polite and friendly, room service was great with quick delivery, and the concierge staff were very helpful with getting us a taxi to and from our concert. The beds were incredibly comfortable and our room had a nice view of the city. Hotel was also very clean.
Disliked: The only negative I would say is that possibly the walls are thin in the rooms. I was talking to my boyfriend while he was sitting on the bed across from me and the room next door knocked on our wall twice. I am assuming our talking was bothering them?

Very good

Exceptional

Exceptional

Liked: The ladies at the front desk are super sweet. And nice the view is nice
Disliked: It’s super clean

Exceptional

Fantastic and will absolutely be...

Liked: Very opulent and having food and shopping centers in the building was a big bonus during the 90 degree heat wave!
Disliked: It is PRICEY. Prepare for a large budget for dining if you plan on staying in the hotel.

Clean and comfortable, good location...

Liked: Huge hotel, great bar, the room was clean with a great view.
Disliked: The air con was extremely loud, there could have been more added to bedroom amenities- minibar etc. we booked a room for 4 including breakfast- it was not mentioned how breakfast works ($15 credit in th restaurant towards breakfast per person is what we were told in the restaurant on day one). When it came to check out, they told us ‘$15 credit per adult only’ - the children are 13 and 15, so clearly would have breakfast! When you book a rate with breakfast for 4 people and even have to state the children’s ages on booking, you expect that all people on the booking receive breakfast?! So it wasn’t until check out that we were told otherwise- annoying as we would prefer to have been told this earlier. All else was ok, the air con in the room was very loud but rather have it than not as it was so hot!!

Pretty much perfect from start...

Liked: Pretty much everything
Disliked: Not a lot, although being an avid Peloton user, their bikes have seen better days :-)

The maximum overnight parking price...

Liked: Location
Disliked: The air conditioning did not work in Room 1020. It was set on 60 degrees, barely blew any air, and never got below 75 degrees. It wasn’t worth complaining about because we were only there for one night. The room also smelled like cigarette smoke. The rooms are becoming a little dated compared to the other nearby hotel options. Would probably not stay here again.

OUR MINI VACATION AT AMWAY...

Liked: It had a nice pool and hot tub
Disliked: Didn't like that we didn't have a microwave in our room.