Amway Grand Plaza Hotel Curio Collection by Hilton Guest Reviews
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Write a review
Marilyn, Ionia, visiting 20 Monroe Live Mon, 31 December 2018
Wouldn't stay there again.
Liked: Close to venue.
Disliked: Very small room and had to run faucet in the tub for 20 minutes to get hot water; had to pay $30 to park overnight at hotel; room either too hot or too cold; bedding very light and flimsy.
Jill, Charlotte, visiting Van Andel Arena Fri, 19 May 2017
Beautiful hotel. Wish front desk was more informational on how to use the elevator to get to your room. Also didn't say that the causeway to the Van Andel closes at a certain time. We got half way back after the concert to find out it was locked then had to walk all the way back and blocks to get to the hotel.
Liked: Room was very nice.
Disliked: No information on how to get to our room or even how to work the elevator. No sign was there telling us we had to wave our card in front of the reader. Then they held $100 on my card when room was split on my card and my friend's card and front desk never mentioned anything.
Roxanne, Kalamazoo, visiting Intersection Grand Rapids Mon, 24 November 2014
Liked: This hotel was absolutely beautiful and we had excellent service. All staff were polite and friendly, room service was great with quick delivery, and the concierge staff were very helpful with getting us a taxi to and from our concert. The beds were incredibly comfortable and our room had a nice view of the city. Hotel was also very clean.
Disliked: The only negative I would say is that possibly the walls are thin in the rooms. I was talking to my boyfriend while he was sitting on the bed across from me and the room next door knocked on our wall twice. I am assuming our talking was bothering them?
Anonymous Sat, 27 February 2021
Poor
Disliked: Price justification. Room size and doors that close would be nice
Milissa Fri, 26 February 2021
Beautiful hotel
Liked: Clean, beautiful, rich in history. Great location.
Disliked: Staff at the front desk were not too friendly.
Noah Thu, 25 February 2021
Very good
Carrie Wed, 24 February 2021
Very good
Marguerite Wed, 24 February 2021
Exceptional
Liked: The hotel was very nice and accommodating. I hurt my foot so I had to check out early and didn?t get to enjoy staying the night. But I hope to come back someday and enjoy it.
Disliked: Nothing
Elice Wed, 24 February 2021
Wonderful room and helpful staff!...
Liked: Very clean and comfy beds!
Keauna Wed, 17 February 2021
It was gorgeous and convienent.
Liked: I loved the convenience of Wolfgang puck being right down stairs.
Disliked: I was upset that everything closed at 10. So we had to leave the hotel to find a bar to have a drink.
Anonymous Mon, 15 February 2021
Superb
Scott Sun, 14 February 2021
If they didn't have several...
Liked: Room was nice and clean. Very quiet.
Disliked: I expected more for the price. A lot of things closed.
Alexis Sun, 14 February 2021
Exceptional