excellent, we'd come again

Liked: location was perfect, 1 minute into the centre of haarlem and turn right you can be next to the canalthe staff were great and very friendly
Disliked: there was no formal lounge

Good

Wonderful central hotel with lovely...

Liked: The location is superb. Easy walk from the bus stop, direct from airport.
Disliked: Noise from partygoers in local flat, but this is city centre so couldn't be helped, and the hotel supply earplugs ;)

Very good

Liked: Location was excellent. Staff friendly. Breakfast good.
Disliked: Rooms were a little dated, but very clean.

Exceptional

Very good

Good

Disliked: Staff were not responsive to my efforts to modify the reservation and suggested Booking was responsible.

Superb

Great location & friendly staff...

Liked: We went to Haarlem for a holiday in Holland the hotel is well situated right in the middle of the town staff really friendly and had great advice really love our stay
Disliked: Staff / location/ Haarlem is so beautiful and great place to visit