Exceptional

Very good

Very good

Very good

pretty average

Liked: downstairs lovely area good location
Disliked: small beds, no extra blankets if cold tv didn?t work properly old and run down rooms and could hear everything from rooms on either side

Superb

Passable

Good

Liked: Nice sizeable room, ideal location for business trip - offices in 1 York St.
Disliked: The Air Conditioning was faulty - far too cold.

Exceptional

Disliked: I was not impressed with follow up customer service. Upon returning home after our stay, I realised that I had left our swim gear hanging in the shower. I immediately called reception and asked if I could arrange for our items to be collected. I was told to send an email, which I did. I received no correspondence. We lost over $300 worth of swim gear (my bikini, two pairs of boys board shorts, one rash shirt and two pairs of undies). This was a disappointing end to an otherwise wonderful experience.