AmeriVu Inn & Suites - St Croix Falls

Dissatisfied but there's potential

Liked: The room rate was appropriate. Liked the comfortable bed. Restaurant/bar right next door.
Disliked: Didn't get my deposit back and it's been a week. Called the hotel and they claimed that they didn't keep the deposit and to contact my bank. Bank statement says "transaction complete". Also when I booked the room it said it had a balcony and we did not get a room with a balcony. I asked about getting a room with a balcony and was told there wasn't any left. Also went for breakfast at 7am and all they had was bread in a see through container and nothing else.

Very poor

Exceptional

Liked: Everything went needed!

Very good

Liked: Beds were comfortable The staff was friendly
Disliked: The room was really hot when we got there next day finally cooled off. The tv kept shutting off by itself. I got it going then it quit

The stay was fine

Liked: Room was clean
Disliked: Didn’t like the fact that I booked it online and I wasn’t aware of the 80 dollar service fee do at check-in which if I would have known about that I would have stayed at a cheaper place and closer to the Job be super 8 was 495 a week

Pleasant

Exceptional

Disliked: The pillows were very flat.

Never will we go back

Liked: Not one good thing to say about this hotel.
Disliked: We felt scared to even stay but nothing else was available. The patio door didn’t lock, the walls had holes, bad odor, cigarette burn in the blanket, very dirty, bugs in the light, not one good thing to say unfortunately.

Cozy Like Grandma's

Liked: The cost and efficiency of getting in so quickly.
Disliked: Many times, the heavy odor of musky damp carpets was over powering. The common areas were far too warm.