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Ameristar Casino Hotel eeee - (855) 271-6236
Ameristar Casino Hotel, 777 Ameristar Boulevard, East Chicago, IN -(855) 271-6236
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BOOK ONLINE OR CALL - (855) 271-6236
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (175 Ratings)
1.3 miles from East Chicago centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Featuring a 56000 sq ft casino the Ameristar Casino Hotel is located in Indiana. This East Chicago hotel includes a restaurant and banquet facilities. Free WiFi access is available in guestrooms. A flat-screen TV refrigerator and desk are provided in each room. Featuring a bath and a bath or shower private bathrooms also offer free toiletries and a hairdryer. A 24-hour front desk welcomes guests to the Ameristar Casino Hotel. The hotel offers guests on-site amenities including a garden gift shop snack bar and laundry facilities. Chicago O'Hare International Airport is 29 miles from the property.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Casino
` Free Parking
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Valet Parking
` Safety Deposit Box
` VIP Room Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Snack bar
` Beachfront
` Adult only
` On-site parking
` vending machine
` 24-hour security
` Concierge services
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Ticket services
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Ameristar Casino Hotel Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

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0.5

Poor - 0.5 out of 5

Fabrianne Sat, 2 October 2021

No way

Liked: Room was beautiful, large, and clean
Disliked: The staff was beyond rude and unconcerned with having a poor attitude as it was both people at front desk. The site we booked on charged a lesser price but upon check in front desk wanted more and tried telling us it was due to deposit and resort fee but when I tried showing my reservation my phone that had both included in the price he would not look and told us the fee he stated was what we were required to pay but we could choose not to stay as we would need to get in touch with site we booked with otherwise! Then proceeded to answer phones and questions of surrounding guests! We checked in saw the room, tried to get in touch with site we booked ( your site) but was informed it would take 24-48 hours for us to be contacted?. And then it was done via email three days later? However we choose to leave the following morning as this attitude was not just with front desk but the other staff members in the casino when we asked questions on casino related things! Restaurants closed, unable to access water area located behind hotel although we specifically called ahead to inquire about this access but was told to go to the park for access which was not walking distance from hotel! Only good thing about this night? husband won small jackpot that covered expenses lost trying to enjoy the holiday weekend that was also our 19th anniversary and we drove 5 hours to our typical casino and hotel combo that appeared to teach us that this casino had so much room but only small portion of available slots that are often those preferred as even at 4 am the popular slots were full w people playing two and three at a time and holding others for a missing person! What a let down

5

Exceptional - 5 out of 5

Anonymous Thu, 30 September 2021

STONEY' S STORY

Liked: LOVED EVERYTHING ELSE
Disliked: 1 OF THE STAFF MEMBER UPON ARRIVAL WAS VERY RULED (FEMALE) ALSO NEEDED TO STOCK VENDING MACHINE MORE!!!!!

4

Very Good - 4 out of 5

Lori Sun, 26 September 2021

Very good

3

Pleasant - 3 out of 5

Robert Thu, 23 September 2021

Rooms need updated

Disliked: The room needs to be updated new carpet & new TVs in room

5

Exceptional - 5 out of 5

Amn Tue, 21 September 2021

Great place to stay if...

Liked: The staff were very helpful, answered all of my questions. The room was the best I have stayed in a very long time. It was very clean and comfortable, and the bathroom was a dream.
Disliked: There were not a lot of places to eat or shop nearby. You do need to travel a bit to access other resturant or shopping options that are not inside the hotel. Also the room was a little pricey.

4

Very Good - 4 out of 5

Barbara Thu, 16 September 2021

Very Good

Liked: Did get breakfast in this location
Disliked: Nothing

1.5

Poor - 1.5 out of 5

Cindy Thu, 2 September 2021

Poor

Disliked: The bed sheets were dirty. It had stains, hair and no fitted sheets.

4.5

Wonderful - 4.5 out of 5

Shadonna Sun, 22 August 2021

GREAT!

Liked: My 77 yr old granny didn't have an ID to enter the Casino but the head manager approved her entry due to her Dementia... thx guys! fRONT DESK ALSO ALLOWED HER TO SMOKE IN THE ROOM, non-smoking rooms were filled upon check-in...XOXOXOXOXOXO
Disliked: n/a

4.5

Wonderful - 4.5 out of 5

Barry Thu, 19 August 2021

Superb

5

Exceptional - 5 out of 5

Shavon Tue, 27 July 2021

Exceptional

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Ameristar Casino Hotel 777 Ameristar Boulevard, East Chicago, IN