AmericInn by Wyndham New Braunfels

Not clean wouldn’t stay again...

Liked: Location
Disliked: Dirty, our room had bugs and roaches but we drove hours for a funeral and were exhausted and needed sleep otherwise we would’ve checked out and gone to a different hotel. The room had used needle caps lying around. Bugs climbing on the walls that we had to kill.

Bad

Disliked: They never returned my $100 deposit on my credit card for incidentals

Good

Very good

Liked: Room size was great
Disliked: The manager wouldn't allow us to put our luggage in the room early. The room was already paid for but he was going to charge $48 to put our luggage in the room. Not a show of goodwill.

This was an extremely pleasant...

Liked: The staff was very friendly from check-in to checkout. They assisted with us getting the room we needed for my mother who will be having surgery shortly and they made the whole process super easy.
Disliked: Nothing to note in this area at this time. Amenities were perfect!

Stingy ownership leaves patrons with...

Liked: Was in a safe location
Disliked: Family run. Poor son was dead tired working the graveyard shift. Was very obvious that owners wanted it to be run using minimal money. Claim it a continental breakfast which was nothing but a flipping waffle. Such a tight wad they kept the oil spray behind the counter to minimize use of it for waffles until they were burnt and stuck. Then they would go spray it then. Come on. Ridiculous. Felt cheap even though it was painted decent. Will not be returning. Not sure how Wyndham let this place hold their name. Definitely not a true Wyndham hotel.

Disappointing

Liked: Locations
Disliked: The bathroom shower had a bad souer smell coming out. There were other people's hair stuck on the wall of the shower.

Comfy, clean, polite staff, suitable...

Liked: Very Basic
Disliked: Breakfast could be better

Exceptional