AmericInn by Wyndham Madison West, Madison

Pleasant

Disliked: I asked for an upgrade of two queen beds and I never received it but then I was charged the $10 by them

Would definitely recommend this to...

Liked: Clean friendly staff

Would gladly stay again!

Liked: Check in was easy. Elevator worked well and quickly. Room was clean and fairly large. Air and heat worked well in the room. Electric shades worked well. TV, fridge, and microwave worked great. Bed was clean, comfortable, and pillows were fluffy. Bathroom was large with good water pressure. Nice clean soft towels with Dove products. (I hate dove and I'm allergic to it but I bring my own supplies since most hotels seem to be switching to dove). Hot water through entire shower. Hotel was quiet and we did not hear any guests around us. Pool and hot tub were working and clean. Breakfast was plentiful with options though usually the same everyday. Every staff member we encountered was friendly and nice. Check out was easy as well. Large parking lot with lots of lights and cameras. Seemed like a safe area. Would gladly stay here again in the future!
Disliked: All tvs in public areas are set to political TV stations. I could very easily do without this. I asked the front desk lady if the breakfast area TV could be changed, she agreed and let me change it to local news for the weather. Definitely not any certain persons fault but I'm sure I'm not the only one over politics from all sides.

It was okay for just...

Liked: The breakfast food was good. Having a couch in the room is nice. When we checked in we were told he couldn't find our reservation. After I showed him my confirmation # he was able to find our reservation. He said they accidently had put it under my first name instead of my last name. The guy was very nice though.
Disliked: The room didn't smell fresh and clean. The mattress was hard and the top sheet had a stain on it. The comforter on top wasn't soft and fluffy.

Liked: Breakfast service included a full range of options. Room was clean, neat and well maintained.

Rude stuff and uncomfortable beds

Liked: Breakfast was good, rooms are nice and convenient location
Disliked: Rude staff, they try to charge the for a late check out. The beds are very uncomfortable hard as a rock