AmericInn by Wyndham Green Bay West

We had a room for 5. When we got there it turned out there was only 2 of us, so they moved us to a room with a hot tub/fireplace, at no extra charge.

Liked: Would stay again if in the area.

Good

Liked: Location, staff help, breakfast, some amenities
Disliked: Did not get correct large room, sleeper sofa bed was small and very uncomfortable, price probably too high even for special event

Good

Great breakfast, easy check-in and...

Liked: Good service
Disliked: Nothing

Great location for a weekend...

Liked: Very friendly staff!
Disliked: There was nothing about the hotel that I found unacceptable.

Very poor

Good

Superb

Stay would have been good...

Liked: When I called 1/3, the day before my reservation, the woman who answered the phone was great! She was very polite and accommodating. I explained that I would not be able to join my adult son and asked if I could pay in advance, giving her my credit card info over the phone. She said yes, took my info and told me it was all set. My son would be able to check in and out with my credit card on file being charged.
Disliked: When my son checked in, the man at the front desk, my son thinks his name is Giovanni, was rude and insistent that my son had to provide him a credit card to use.What would he have done if my son didn't have another credit card or cash to pay for the room? Use my card that was on file, to which was already approved the previous day to pay.I travel up from out of state for Green Bay Packers games as I am a season ticket holder. Makes me want to rethink where I stay next season.

Exceptional