Very good

Disappointing

Disliked: Too much money for a very average hotel. No satellite service and barely a breakfast.

Perfect!

Liked: The staff were great, clean rooms, and a great jacuzzi tub. Great stay for our anniversary.
Disliked: I enjoyed everything about our stay.

Shitty!

Liked: Location of the fscility.
Disliked: Rooms very outdated and carpeting was dirty. Towels were stiff and left fuzz on your body. Nothing for continental breakfsst but dry cheerios and a few pastries. Microwave was filthy dirty and the coffee was never freshly brewed. The room refrigerator was the best thing about the place. Nice and cold! Would never recommend or stay here again! Over-priced for what you get! There was a coffee maker in the room but no pit for the coffee or coffee. There was no one at the front desk to ask for anything!

Simple but convenient to the...

Liked: One of the female staff working around 10 am on 6/28/20 was very friendly and welcoming our entire stay. The staff were really accommodating, especially with all of the changes with COVID. The pillows were comfortable, having a table was nice for board games when it was raining, and the location was minutes from downtown Douglas and Saugatuck.
Disliked: The scent of our room had a pretty pungent odor where we had to open the window to air it out.

Exceptional

Liked: Staff very friendly. Hotel was very clean
Disliked: No breakfast and pool and hot tub were closed, due to covid

you earned a loyal customer

Liked: Tish is better then a super host, i came to Michigan, to get away from home, away from a death, and this girl, above and beyond the call of duty. I pray she's there when I return. Thank you for everything Tish, you're the best ? Deb

Very good

Exceptional