Americas Best Value Inn & Suites Gun Barrel City

Disappointing

Very good

Liked: The staff! They are really great!
Disliked: The water for bathing/shower wasn't hot enough. It only got to a "warm" temperature. The hot tub attached to the pool isn't something I'd consider a hot tub. Barely worked. Wasn't hot.

Good

Friendly staff and a clean...

Liked: All good
Disliked: All good

Disappointing

Liked: What is the mattress? It’s like a comfy
Disliked: I didn’t like the fact that we room never got cleaned and we never received clean towels

Very good

Clean room and friendly staff...

Liked: The room was clean and smelled good. The location was good. It was quiet at night.
Disliked: I stay at this place yearly when I come to visit family. It is more ran down every year. This year it was pretty bad. Paint skinned off walls. Ac sounded like a jet turbine winding up and down when it would kick on and off. Blew cold air out of the one big vent. About froze when lying in the bed just to keep the room cool. TV was very small. I've seen computers with a bigger screen. Breakfast wasn't very good. I doubt I will stay here again. It will be a last resort if I do.

We will stay there again,...

Liked: Location
Disliked: Elevators broken and exterior doors near stairs propped open at night.

Not a customer oriented staff,...

Liked: Did not eat breakfast there.
Disliked: The Desk Clerk was rude and would not provide additional towels as requested. Television was not functioning.