Americas Best Value Inn Stonington Mystic

Pleasant

Awful

Liked: Nothing
Disliked: Room smelled like cigarette smoke. They put a family with 4 kids above me. Stomped on the floor. Woke up to ants all over the floor.

Short sweet getaway.

Liked: quiet, away and a must stay.

Will not be back.

Liked: Nothing
Disliked: The room had not been vacuumed, the carpet was very dirty. We had ants in our room. The person checking us in said our room number aloud. Stating a room out loud a huge NO-NO for safety reasons. You NEVER say a room # aloud even if there is no one else in the area. That is a #1 rule in hospitality. We secured the room with one credit card and told the clerk when we were checking in that we wanted to charge a different card. I asked him if he wanted me to change the card information in the booking.com app. He said no he would take care of it and still charged the wrong card.

Happily surprised to find such...

Very good

Fair

Liked: It was a low price the facility within the bedroom area was fine although they could have swept a little better it's hard for us that's fine no carpeting but you could have swept better rather than me seeing crumbs on the ground. Yes they're pet friendly but they charge $35
Disliked: Stonington Connecticut itself is very pretty this hotel needs some work you can see from the outside it needs work the backyard is available to walk your dog but you see we're all the extra mattresses equipment are they don't do a good job of concealing all that stuff. I don't know if they're short-staffed there's an older gentleman taking care of the front desk if you had to talk to the manager assistant manager they probably work remote to answer your questions. I was safe and fine with my dog they are on the first floor would people overhead who are heavy foot traffic people and constantly were smoking downstairs first floor outside my room ridiculous absolutely ridiculous if you're going to smoke which I know you can't smoke in your room then go 150 ft away from the dam bedrooms. I did not have hot water because the attachment for the shower did not rotate to hot water it only went medium and cold I told the manager about it they're able to give me a discount on my final rate which I said is fine and fair Stonington Connecticut is very nice you need to find another spot to travel to though I don't recommend this facility at all. The outside needs some upgrades inside isn't too bad but absolutely don't take in Travelers we're going to be rude lead feet above your head

Bad

Disliked: Check in process was a nightmare, staff was not helpful. Poor lighting in main hallways. Room was the size of a closet, dirty, out dated. The room felt unsafe. We lasted 2 minutes and found another hotel down the road. Would not recommend.

Very nice

Liked: Very cozy, clean, comfortable rooms. The staff was very nice.
Disliked: There was no hot water.