Americas Best Value Inn Plattsburgh

I would go back and...

Liked: Helpful Staff. Reasonable breakfast options.
Disliked: Coffee ran out quickly post breakfast hours (35 year Navy veyeran who lives on coffee)

We went to tell this...

Disliked: There was brown stuff (which I assumed to be poop) that I wiped off the light switch in the bathroom. The toilet seat itself was dirty which also wiped off with ease, meaning it either wasnt cleaned properly or someone had used it (a worker?) between us coming in and them last cleaning it. There were spots on the bed comforter and my girlfriend put her hand under the entertainment system to stop herself from tripping and it came back sticky and wet. There were little black/brown crumbs or dirt I’m not sure since I didn’t touch it on the floor of the bathroom and in the jet tub as well, which is unsettling.

Bad

Liked: Not one thing.
Disliked: There was a hypodermic needle under the chair of the first room we checked into!!!! The mirror in the bathroom behind the tub looked like someone spit all over it and the amenities from the last stay were still on the bathtub! The woman at the front desk acted like it was no big deal and I was bothering her! I told her I booked a deluxe suite, aren’t those the updated rooms. She said oh I can give you another room. The next room was almost just as bad the door didn’t even lock properly and a shoulder bump would have let someone right in. I went to Walmart and bought cleaning supplies as well as a bed in a bag to cover the nasty stained up coverlet!!! I have stayed here beds and knew it wasn’t the Ritz, however this place should not even be on booking. Com it’s a disgrace. I didn’t receive an apology or anything let alone some money off!!! DISGUSTING is what this hotel is!!

Decent value

Liked: In the area the price can't be beat
Disliked: Some of the guest are a bit sketchy but that's what you get with low price hotels

Great

Liked: Fora budget property it was great
Disliked: The amount of room and cleanliness

Very good

Liked: Property is ok but any rule about making noise by other room

Will stay again

Liked: Friendly staff

My go to place when...

Liked: Property is very convenient near the highway and close to restaurants and gas stations
Disliked: Quite clean staff is very accommodating. Dog friendly.

Exceptional