Americas Best Value Inn Lake Mills Guest Reviews
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|1.2 miles from Lake Mills centre|
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Caroline Fri, 21 September 2018
Disliked: Hotel manager pushed me down and gave me a concussion and a night in the ER, never even got to stay in the hotel room!
Stephanie Fri, 21 September 2018
Liked: There was not a single thing that I liked about this hotel, it was dirty, the desk person was in back sleeping when I got there, I was charged for a room that I didn't even get. Will never go back.
Disliked: Hotel did not have the room I booked available at check in, was given a different and cheaper room but was still charged for the original room that I booked.
Stacy Sun, 22 July 2018
Liked: Mostly Poor staff, dirty bathroom and towels, window stuck open
Disliked: Clean better
Eleshia Tue, 19 June 2018
Disliked: I booked this particular hotel due to the fact it was one of the only hotels in the area that was available that also had a pool. Upon arriving and paying for our stay, we were then informed that the pool was not working. We were told almost daily that it would be fixed the next day. Then eventually were told they had no idea when it would be fixed. After our second night there, we requested house keeping. Upon returning, we found that their version of housekeeping was simply making the beds. They didn?t sweep. They didn?t replace linens, just remade the bed with the old ones. Also, when my husband was walking out, the man that was there all the time, told him ?we took out your trash? like it was an inconvenience instead of obviously part of the house keeping. After the first couple of days, I had a very odd feeling about the man that was working there. He made it a point to constantly talk to 2 of my little girls (7 & 2). Every time we would be anywhere in or outside of the hotel he was trying to talk to them as well as have them come to him and grabbed my 2 year olds hand to have her walk with him. This made me very uncomfortable as I did not know this man. The night before we were due to leave the hotel, My husband and 2 oldest daughters (8 & 7) were taking things out to load into the vehicle and while my husband was outside and my 7 year old was walking back to the room, the man was talking to my daughter, picked her up, I heard her screech, and then she ran into our hotel room and shut the door. I was inside the room with my youngest two children (2 and 3 months) breastfeeding the baby. He then uses HIS key card and opens our door still talking to my 7 year old and said she couldn?t hide because he could get in. He then proceeds to call my 2 year old over to him. I told her no, do not go to him and was on the phone immediately calling my husband, who was walking down the hall at the time, which I did not know.
Mary Tue, 12 June 2018
It was OK, but too...
Liked: Great AC, quiet, ample room to walk my dog
Disliked: Didn?t clean my room after my first night. They did after the second night, thankfully. Bed uncomfortable, sheets dingy, three pillows for two beds.
Anonymous Sun, 3 June 2018
Larry Wed, 23 May 2018
nice place clean rooms
Disliked: the pool was COLD!!
Anonymous Mon, 21 May 2018
Other hotels in the area were completely booked, so this was our last option.
Disliked: At check in, there was no one available for about 20 minutes. When checked in, we had reserved a double room instead of a king bed. They did upgrade us to a king suite at no additional charge. Room had an odor, carpeted floors felt damp. Toilet seemed not clean. When starting the shower, water came out rusty colored. Shower curtain had holes in it, and was not very pliable. Also, found behind main door, was a bag with empty bleach bottle and empty root beer bottle. The way that the sheets were arranged on the bed, led me to believe that the sheets had not been changed since the last customer had been there. I tried to call the main desk to request the extra pillows that were on our request when booking. The front desk number was consistently busy. Had to call the main number from my personal phone to get through. We will not be back.
Scott Wed, 16 May 2018
Anonymous Tue, 8 May 2018
Liked the price... I guess...
Disliked: Sheets were dirty, but I slept on them anyway. Didn't look like they had been changed. Everything in the room seemed run down. Staff lives there I think. Not very professional in appearance. Just different.