Americas Best Value Inn Knoxville East

Amenities needs work

Liked: Room was clean and comfortable.
Disliked: Breakfast, what Breakfast? Packets of oatmeal is not Breakfast. No coffee pot in the room.

Good

Liked: The amount paid was equal to what we received
Disliked: The “ breakfast” but again the amount paid for stay told us not to expect a lot

Good could've been great

Liked: Location and price. Facilities were great. The bed was very comfortable and the A/C worked well. The non-smoking of the whole place was a plus as well didn't know when I booked on booking.com, but nice to see when I got there.
Disliked: A smoke alarm began chirping about 3 a.m. and didn't stop until like about 8 a.m. I was not the only guest on the 3rd floor. I don't know if no one else complained but yeah it kept me from getting the really restful night of sleep I was getting before it started. I expected someone would take care of it or complain.

Passable

Disappointing

Liked: Price and comfy bed
Disliked: Location, staff, lack of breakfast options

Rude man barged into our...

Liked: Very clean. Smelled great. Good location.
Disliked: Before check out my wife had just gotten out of the shower and I was still in bed we got a knock on our door. They said housekeeping and because I have had it happen before when they thought we had left they used their key to come in we said “ we are still in here” and man shouted from outside the door that they smelled cigarette smoke in the hall and demanded entry to our room to check if we were smoking in there. Which we weren’t when we said back “ we don’t smoke” he again shouted that we had to allow him access to our room. My wife still naked from the shower hid under the covers and said he could come in. He then said we had to open the door which we thought was odd cause we would expect housekeeping to have a key. So my wife hid behind the door wrapped in a towel because we both were not decent and allowed the man in. He walked through our room without a word to us glanced around the room and went to the window and pulled back the shade. Then without so much as a word to us walked out. My wife was so upset and shaken by this we promptly packed up and left. We have never had this happen to us. To make matters worse we stepped in the hallway and smelled no smoke. This hotel charges a 300 dollar fine for smoking in the room, it felt like they were trying to getting a charge out of us. My wife said “ thank God I wasn’t alone”. Very disappointing cause other than that it was a great place.

Superb

Liked: Nice and clean

Good

Disliked: No hot breakfast provided. You have to request use of the dryer at the front desk. I paid for three people but only received two sets of towels. No extra toilet paper was available—I had to ask for it. Overall, very basic accommodations.

Basic room that met our...

Liked: Good location. Easy access to I-40.Good price for the area.
Disliked: No in-room coffee maker. Breakfast was only coffee and assorted sweet rolls.Pillows were very thick and hard.