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AustraliaAmericas Best Value Inn Kelso Guest Reviews
Overall Average Score:
Pleasant (3.25 out of 5)
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Patricia Sun, 15 June 2025
Unsafe, dirty and cover priced
Liked: Location and front desk staff
Disliked: I have a list of issues. Property wasn’t clean.Guests were drinking and smoking weed inwalkways. Multiple punch/kick holes in bathroom door. Toilet didn’t work, blood splatter on ceiling and burn holes on bedding. Definitely needs improvement
Amy Sun, 8 June 2025
Ok place to sleep. But...
Liked: I liked having a place to sleep.
Disliked: It was absolutely filthy. Other guests were up screaming at each other all night long. Room smelled like cigarettes
Nicolas Fri, 6 June 2025
Passable
Liked: Decent bed + parking, next to where I wanted to go.
Disliked: The breakfast is a lie. They are not serving breakfast anymore, just coffee.
Susan61 Thu, 5 June 2025
Nice room, good size in...
Liked: The room had really good natural light. Sunshine streamed in the window. Good location, good sized room.
Disliked: No tea and coffee maker in the room, Lots of rules signposted everywhere. A fellow guest arrived needing help with their luggage. They asked if there was a trolley. The answer was no, my husband ended up helping them.
Jean Wed, 4 June 2025
Pleasant
Liked: Nice location
Disliked: Ad said breakfast but none. Not enough towels. No luggage cart.
Angelic Thu, 29 May 2025
Very friendly people I appreciated...
Liked: No breakfast at this location
Disliked: Didn’t like how the doors slam loudly, but other than that, it was a great place
Mark Thu, 29 May 2025
Bad
Payne Mon, 26 May 2025
Passable
Liked: It was clean
Disliked: Noisy.
Gerald Sun, 11 May 2025
Passable
Michelle Mon, 5 May 2025
Worst experience of my life!
Liked: Staff was awesome
Disliked: Toilet was broken. Shower was filthy neighbors on one side were partying all night from their room into the parking lot. On the other side neighbor was shouting all night in his room, then pounded on our door at 130 am waking us from sleep. We answered the door thinking it might be the police. It was the neighbor asking if we were fighting. We will NEVER stay there again. We are also requesting a refund since the purpose of our stay was so disrupted.
