Americas Best Value Inn Kelso

Pleasant

Not worth it

Liked: Location
Disliked: Hygiene. Not clean.Late night noise in reception area.

I liked my stay here...

Liked: They stopped doing breakfast. They used to serve waffles, then it was English muffins and honey buns, coffee, & juice. Now they only serve coffee and tea for a few hours in the morning. So if the price includes breakfast and there's no more breakfast, shouldn't they drop the price a little?
Disliked: The person in the office on Sundays is very rude and she over charges everyone 20 to 25 dollars than what they are normally charged and nothing gets done about it until the main manager comes in the next day and if you try to complain about her not giving you back your 2 keys , and over charging and arguing with you and they ask you to suck it up for arguments sake and they know you are right but they tell you they will have a talk with her in the morning. I'm the paying customer and I'm the one who has to suck it up so she doesn't call and complain to the main manager at 6 am again. Other than dealing with that one worker on Sundays and no more breakfast in the mornings, even if it was just English muffins and honey buns, the place isn't too bad and the rest of the staff is great.

Good

Excellent for value

Liked: Staff and room were great.
Disliked: Rather noisy due to located near train tracks

Good

Superb

Liked: Convience
Disliked: No continental breakfast

You get what you pay...

Liked: Staff was friendly and professional
Disliked: Room smelled musty. TV didn’t work, phone didn’t work, heater barely worked and was on all night trying to keep the room at a decent temperature.

Pleasant