Americas Best Value Inn Hinckley

Good

Liked: Maintenance was helpful.

NOTHING LIKE THE PICTURES

Liked: Absolutely nothing. The room was dingy, dark and dirty. The furniture was torn up and stained and looked like they picked it up in someone's trash. The rooms pictured on line are NOTHING like the room we were in. We actually asked to see that room and were led to a decent looking "model" that we were told was not rentable because "the air conditioning was under repair." The security box on our building was torn off so you could just walk in and the breaker box not locked so anyone could cut the power. There were plastic disks on the room doors with screws on the outside so the front desk "can access the room if need be," one of which was hanging off and we could see the patrons in their room. There are no smoking signs everywhere yet our room reeked of smoke and people were standing all over the stoop in front of the exit smoking forcing us to walk through a cloud of smoke. Needless to say we did not stay and requested a refund but were told no because we booked through booking.com. Not happy campers.
Disliked: Literally everything

Horrible experience. Very disappointing with...

Liked: AC was broken so room was nearly 90°. Stains on the sheets. Smelled like smoke even though it was a non smoking room. Extremely disappointed.

Very good

Wish I could get money...

Liked: Absolutely notting
Disliked: it was the worst hotel I ever stayed in my life so dirty the sheets were nasty same with bedding floor smoke burns paint coming off wall I went to the store and bought disinfectant and sprayed the leather chair and tryed to get some sleep before I got back on the road. DON'T STAY HERE SLEEP IN YOUR CAR OR OUT SIDE to nasty to e en take pic and waste space on my pohne

Disappointing

Ok

Liked: The staff was pleasant and helpful.
Disliked: The tall outdoor sign isn't up, so it was difficult to locate the hotel. The furniture in the room was old and beat up. I was told we could turn off the AC, but there was not a way to do this. We were also told there would be coffee and a "grab and go" breakfast in he morning, but there was not.

Pleasant

Liked: Staff was very friendly. Located right off the highway in a well lit area. Huge room.
Disliked: Old facility. No light switches just had to plug and unplug.

Needs a lot of attention...

Liked: Close to the interstate
Disliked: Needs updating big time. Very old and rough. Not enough outlets so a/c was unplugged along with microwave. A/c would not shut off without unplugging it.