Americas Best Value Inn Ft. Myers, Fort Myers

Exceptional

Liked: Cleanliness, comfort, great location short drive or walking distance for food and shops !!!Beach was about 15 minion away !Staff was kind, courteous and professional! Pool deck and area was immaculate
Disliked: N/A

Exceptional

Very good

SO SO, but did OK,...

Liked: The place was OK for a last minute decision. The price was good
Disliked: There was a little issue on check in, because I booked this for my daughter and grand daughter from Lima, because she needed a place to stay other than at my grand daughters house. It was 11:00 PM and the person checking them in was very questionable because he did not understand why I booked from Lima and was not present. I had to do this because my daughter did not have enough money to pay, so I put on my card thru my booking.com. I did not know this was going to be such an ISSUE, so late at night. I also did not know you had no elevator, which was a real problem for my daughter with a 45 pound suitcase going up the stairs. She has a nerve damage in her shoulder and is not to lift heavy objects. Thus was a problem going up and down stairs. I never saw any thing about no elevator on your listing, and this was a problem for a second floor booking. But, being last minute this had to do Also she said the carpet was very dirty in her room, as her feet got black walking on the carpet. Your reviews showed great as everything was refurnished, but apparently this room got missed! She made it and is now back home in Lima and overall it was OK.

Exceptional

Our stay was dirty.

Disliked: The room wasn?t clean there was pee and tissue in the toilet when we walked in and the staff all but Blaimed it on us. Then we got another room which wasn?t clean either but didn?t say anything because we knew the lady wouldn?t care.

Great value motel

Liked: Good-sized, well presented rooms, all very clean and tidy. Good standard of quality throughout and very comfortable beds. Quiet location. Decent breakfast. Bar and grill next door for food and drink options.

Fair Housing Act should investigate...

Liked: Location
Disliked: Don't use their towels AT ALL!!!! THEY WILL CHARGE YOU JUST FOR NORMAL USE!