Americas Best Value Inn Oakland Lake Merritt Guest Reviews
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1.2 miles from Oakland centre |
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Jonisha Thu, 28 March 2024
Very poor
Michael Thu, 28 March 2024
Horrible experience. Thank God I...
Liked: It was close to Lake Merrit
Disliked: I tried to cancel my booking and nobody ever responded or acknowledged my request. The facility was ghetto as it gets. The motel was filled with drug addicts and naked Hookers. No coffee makers, the Heater was trash. The staff was extremely rude.
Elijah Wed, 27 March 2024
A scam.
Disliked: I was charged an additional “destination fee” upon check in that was not included in the booking.com price. Do not Be fooled by the cheaper rate as it appears online, as they will charge you an additional 15 dollars per night for a destination fee plus tax on that fee upon your arrival. Don’t let this place scam you, find a better motel that has an honest price up front. You will end up paying the same in the end. The lock to my room did not work properly, and I was afraid I was locked out. Only after swiping my card about 20 times could I get in. There were no towels when I came in the room, the bottom sheet was not fitted and the motel is located in a dangerous location. The lot is not secured and is designated “park at your own risk” as per multiple signs.
Ryan Mon, 25 March 2024
Passable
Guadalupe Sun, 24 March 2024
Bad
Liked: It WAS AWFUL. After the check-in, they gave us the key to a room that was still undone, meaning condom on the floor, bed all messed up, garbish everywhere...We came back to let them know and the person in the reception didn't even apologize or act surprised, instead he took his time to provide us access to a second room, whim was supposed to be cleaned but the smell was unbearable. Then we let them know that we rather get a refund instead instead of trying a third one, after over 30 minutes waiting at the reception he told us that since we booked through booking.com, there was nothing that he could do. This time he showed us a third room that was "alright". We spent the night and left as soon as we could in the morning. The room was super cold. AVOID THE EXPERIENCE IF YOU ARE ABLE TO.
Disliked: It WAS AWFUL. After the check-in, they gave us the key to a room that was still undone, meaning condom on the floor, bed all messed up, garbish everywhere...We came back to let them know and the person in the reception didn't even apologize or act surprised, instead he took his time to provide us access to a second room, whim was supposed to be cleaned but the smell was unbearable. Then we let them know that we rather get a refund instead instead of trying a third one, after over 30 minutes waiting at the reception he told us that since we booked through booking.com, there was nothing that he could do. This time he showed us a third room that was "alright". We spent the night and left as soon as we could in the morning. The room was super cold. AVOID THE EXPERIENCE IF YOU ARE ABLE TO.
Joseph Sun, 24 March 2024
Bad
Arafat Sun, 24 March 2024
No help at all
Liked: No towels,no remotes for tv , no help
Disliked: This time no l didn't like it
Christine Sat, 23 March 2024
Poor
Liked: I liked price paid for room rate . Finally under $50!! It's a 2 star motel that's clean but mold and mildew in every bathroom in all rooms I've stayed in. Over 30 rooms in past 6 months.
Disliked: The room rate over $50.Neq unposted Pet deposit required for service animals? After renting 30+ rooms since last November, I was notified of manager's new rule for $100 deposit at check in. Reservation indicated service animal as reasonable accommodation. Luckily clerk allowed an $85 deposit because she knew we were regulars or else wouldn't be able to check in and lose money on room. Pissed me off.
Arafat Sat, 23 March 2024
Best place to stay and...
Liked: Best customer care service ever seen in my life time
Disliked: Tv channels are not working properly due to poor signal quality.
Ryan Sat, 23 March 2024
Disappointing