Americas Best Value Inn Birch Run

Exceptional

Disliked: The fact that we were staying for 2 days & in order to get into our room early(which it ended up we only got in 45 minutes early)that we had to pay an xtra 10.00 ...Any other time I've stayed 2 or 3 days other hotels dont have an xtra upcharge

Good

Very good

Bad

Comfortable for length of stay....

Liked: Linens were of good quality and plentiful. Husband is a maintenance man and checked the air filter and it appeared to be recently changed. Bathroom sink countertop was large enough to keep small toiletries on.
Disliked: Maintenance man noticed vinyl trim around vents on HVAC unit were easily displaced. He bought two rings for the shower head because it would not stay in place and kept pointing toward the floor. There were no towel racks. Used towels stayed wet the entire stay. Outside of tub was too high for a slightly handicapped person to step into. Nothing to prevent slippage. Would have preferred a step-in tub/shower stall. Could have used a higher toilet. Had to use own raised toilet seat. Thought they should have been present in an "accessible" room. Bottom of floor lamp looked dirty. Refrigerator door had no rod on bottom and could not be used. Toiletries lacking.

Met our needs

Superb

Liked: Very pleased with the service

Expensive for what you get

Liked: Location is super convienent and close to everything. Very easy to find and plenty of parking.
Disliked: Staff was fine, but not professional or concerned with giving costomer service. Charged for early check-in and walked in to unfinnished room. Same happened to 2 other check-ins that I witnessed. ( I did get a refund) In the room, I could hear everything in the halls (staff used loud walkie-talkies) and, unfortunately, in the rooms beside me. The rooms show their age, but are adiquate.I payied just over $120 total. Would have been happier if I paied $70.

Good budget staying

Liked: The bedroom and restrooms were crystal clean, with comfortable bed. Staff was kind and friendly, especially at the breakfast room. Hotel is dog friendly, with some green area around for dog walking. There are also some restaurants/chain across the street.
Disliked: There was a strong smell of moist in the room, apparently only in the room and not in the corridor. I am unsure where that came from, but next morning my throat wasn't in good shape. Breakfast was very simple as well.