Americas Best Value Inn And Suites St. Cloud Guest Reviews
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1.9 miles from Saint Cloud centre |
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Tracy Sun, 10 March 2024
Disappointing
Orcena Sat, 17 February 2024
Never ever going again.
Liked: 2 gentleman that work front desk where absolutely wonderfuly helpful understanding and kind, the 1 man in house cleaning very helpful and help with house keeping materials I very much needed.
Disliked: The main owner or manager was very rude very rasisit against people with color including to myself and my daughter’s, and wanted to charge me 10$ per day for my cat, was also very inappropriate about breakfast items especially after I’ve paid out 900$ worth hotel fees, which I was quoted a weekly rate of 458 per week to stay not a monthly rate or any sympathy on my reasons of being there even after being called from Benton county with an reasonable explanation, I work 7 days on and 7 days off 10 shifts as she was told along with staff, I sleep during the day and my oldest daughter stays at night to watch my 10 yr old , 6 roaches we killed, along with someone entering my room when not needed and I only most definitely know because my clothes where place in a drawer when I return, her steading watching us on the camera monitoring every move my children and I which are Bye Rachel and I am Cherokee Indian I felt very racially profiled from her and so did some other African-American men that came in there to rent a room and she screamed at them and told them to leave come back at three he said but we’re willing to pay now Once again they were strongly with her tone of voice told to leave once again they asked if they could charge the phone real quick she screamed at them again right in front of me but when the white lady and her white son came to the front and complained about cigarette smoke which there is cigarette smoking in certain areas of the hotel she cater to that lady immediately, I felt the shame that those two young gentleman had to fill by trying to embarrass them in front of me there was no reason whatsoever called for that there was also another man that had two bags backpacks to be specific asking how much is a room and are there any available the front clerk person at the desk looked at him carrying his backpacks and told him no there’s no availabilities at all there were six vehicles out in the parking lot this is a large size hotel room I am never...
Orcena Tue, 13 February 2024
Great staff, good breakfast and...
Liked: Color of the paint, way awesome table lamps, desk, hot water love the fridge the bed mattress needs an update tho.
Disliked: The back entrance door card scanner for room keys , the mirror is behind the t.v
Mary Mon, 12 February 2024
Good
Liked: It was quiet and most the staff extremely friendly and helpful
Disliked: A few issues with a couple of things
Orcena Sat, 10 February 2024
Exceptional
Ryan Sat, 20 January 2024
Liked: The location and the price
Disliked: The ice machines didnt work, the pop machine didnt work also so if you wanted a drink besides water you had to drive. Lastly the heat did not work in the room we stayed in and the only other room that was open in my room selection heat was also out.
Timarcus Wed, 27 December 2023
Exceptional
Jeffery Wed, 6 December 2023
Liked: No heat in below 32 degree weather and no offer to give us another room. No said coffee maker and no blankets.
Disliked: No heat and sleeping employees at 6:30am at front desk on a Monday
Kyle Tue, 10 October 2023
Liked: Nothing to like.
Disliked: Room sucked. Bed sucked. Had to leave window open since ac didn't work. Would not let us have an extra towel. No breakfast or pool available.
Anonymous Mon, 9 October 2023
Poor