Americas Best Value Inn and Suites Saint Charles Guest Reviews
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1.1 miles from Saint Charles centre |
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Paula, Saint Charles , visiting The Family Arena Wed, 30 October 2013
The overall appearance was tired. Staff reported recent upgrade but this was hard to see.
Liked: Beds were very comfortable.
Disliked: When going down for breakfast nothing remained. Upon check-in was told breakfast was amazing.
Lakeisha Sun, 3 March 2024
Bad
Liked: Nothing
Disliked: Had roaches in the tub and bed
Rebecca Sat, 17 February 2024
Disappointing
Disliked: Water stains in ceilings, lamps in room were nasty, indoor pool wasn't open as it stated, their breakfast buffet was make your own waffle or cereal. Juice and milk was even spoiled. Even had someone jiggle the door in the middle of the night. Pictures online look better than the actual hotel. Floor tiles were busted in the elevator and the entire place smelled of mildew.
Charlene Sat, 13 January 2024
Pleased- guest rooms need to...
Liked: Price - breakfast in the morning
Disliked: Pool and both public bathrooms were out of order
Rebekah Mon, 8 January 2024
Pleasant
Twitty Wed, 6 December 2023
Pleasant
Jeff Sun, 3 December 2023
Bad
Liked: Not much
Disliked: Lousy breakfast....
Boling Wed, 29 November 2023
We will not come back...
Liked: The staff were very friendly.
Disliked: The room wasn’t very clean that you could see dust behind the dresser and bed while we were trying to use the plugs. Very disappointed. Need updates.
Ralph Tue, 28 November 2023
Liked: Price and location
Disliked: Sink was very slow to drain. Could not get hot water from Sink. Defective faucet. Had to turn heat on and off manually, it didn't cycle properly. The bathtub was patched with black tape. This room should NOT have been rented.
Verified Hotel Guest Fri, 24 November 2023
Liked: Convenient location and close to Casino
Disliked: Not very clean, hair in shower, trash in hallway was never picked up our entire stay, remote to tv did not work (could not change channels), only given one wash cloth for two people and it was badly stained, bed linens very thin and old, shower bad.
Kevin Mon, 20 November 2023
This was a total ripoff...
Liked: There was nothing I liked about the property. Maybe the checkout guy was kind and said good bye
Disliked: Upon checking in the girl behind the desk made me feel as I was a bother. She was having a conversation that looked like a boyfriend. You can’t have pets even though there is a sign that says you can. She didn’t tell me where to park, where to go, or when breakfast was. I was thinking. Thank you for throwing your money at us. When we got to the room the bed was not completely made, paint splotches on the drapes, light in the bedroom at night, everything is unplugged, tv was on. Remote was broken, bed uncomfortable, shower poor. And breakfast, why even list that you have one? I have never felt so cheated for the money I spentI would ask for my money back, but I’m sure that’s not a thing. I will never stay here again and tell everyone to avoid this place.