Americana Hotel Boardwalk

Good

Exceptional

Exceptional

Exceptional

Location was good. Very clean.

Liked: The location was great and appreciated the last minute booking.
Disliked: The air conditioner was so loud we couldn’t sleep with it on. Definitely needs some work.

MANAGEMENT IS IN UNRELIABLE AND...

Liked: Location
Disliked: MANAGEMENT IS IN UNRELIABLE AND ARE FAR FROM HONEST!!The Management informed we were going to get compensation for the elevator being down off & on for 3days. Guests with disabilities and families with strollers and little ones struggled. Guests had to use the hot, humid, stinky & scary stairways to leave or return to room. We were told the card I placed on file would be compensated. NOPE! When I asked for a receipt at checkout with the compensation noted, the front desk DECLINED to give me a receipt re-forcing to me they intentionally LIED! They spoke Romanian in-front of guests, as if GOOGLE TRANSLATE was obsolete. (Not knowing we were able to figure out what they were saying in their dialect).Point is, they never compensated us. And after several calls, no return call back.

Exceptional

Exceptional

Liked: We stayed at this hotel for two nights with our three kids and had a great experience! The room was clean and comfortable, and the staff was super friendly and helpful throughout our stay.One of the highlights for us was the beautiful indoor pool, clean and perfect for relaxing and letting the kids have some fun. The location was also ideal, close to everything we needed but still quiet and peaceful.It was a perfect spot for a short family getaway. We’d definitely stay here again and recommend it to other families!

Superb