Americana Hotel Boardwalk Guest Reviews
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|5,422.4 miles from OCEAN CITY centre|
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Anonymous Thu, 25 May 2023
Jay Wed, 24 May 2023
Nicoles.123 Wed, 24 May 2023
Liked: Had a side ocean view room. With a great view of ocean/boardwalk. Close to everything, newly renovated room/ lobby
Disliked: The elevator was slow and delayed at stopping on any floor. It was the Only inconvenience.
Paige Tue, 23 May 2023
Liked: The staff was amazing. I booked the wrong room and the manager was very polite and understanding and upgraded me to a better room.
Januarie Tue, 23 May 2023
Liked: Staff is very nice , Lobby is nice, indoor pool is a good bonus and the property is in a great location on the boardwalk .
Disliked: Our room wasn’t ready ￼at 5:15 pm when we got to the hotel , (check-in is 4pm) there was not an estimated time bc as I was told “70 guests left this morning and they are understaffed ” which I understand … I explained that myself, husband and toddler just drove 8 hours and we needed the room we booked ( non-refundable )ASAP , the front desk girl was VERY NICE , trying to call her manager and scrambling to accommodate us (after a bit she was able to find us a room and give a little upgrade to a side room (Ocean side) instead of (City-side)￼. if I’m being honest I wanted to love this place because it had great reviews and nice staff ￼, the lobby was also nice but …..We were on the 1st floor ..The room had￼ a weird old smoker-like Odor and a stagnant pee smell in the bathroom, the vent for the AC is insanely loud it kept waking me up,. Some of the fixtures in the room and bathroom were old and dirty which stood out because of the upgraded parts .. additionally upon checking out , I was told I might see an up -charge (for our accommodated upgrade) on my credit card, That made me feel nervous, but I was assured it would be fixed ￼￼. overall for a quick overnight stay￼ , I would say the staff is very nice and the little indoor pool was a good bonus.
Alana Mon, 22 May 2023
My husband and I stay...
Liked: Great location.
John Mon, 22 May 2023
Makyla Mon, 22 May 2023
Saks Mon, 22 May 2023
would not recommend
Disliked: rudeness of staff, sketchy elevators, poor house keeping, and sketchy behavior of a staff member to another couple in the hotel
Renee Sun, 21 May 2023
we loved it
Liked: loved the location
Disliked: it had nothing to do with the property but the douchebag who just had to park so close to my car to where I couldn’t get in it to leave refused to come down and move or fix it and the person the night before that had a very thick accent never told the person when we informed her of it!