American Inn & Suites, Waterford

The hotel was very clean, staff was friendly and helpful. Quick and easy check in.

Liked: Very helpful staff
Disliked: Cost of early check in. Never had to pay for an early check in before.

Pleasant

Liked: Just small like dogs and Cats

Passable

Disliked: Scratched up furniture. Hair in the bathtub, dirty windows, film on TV screen. Broken lamp shade. Hallway full of trash. People standing in hallways all night. Stairway full of dirt and leafs from outside. Water standing from leaking ice machine.

Very poor

Liked: N/a
Disliked: Honestly, it was not a clean facility. When you walk in it looks like it will be nice, but there was was trash all over the hallways. The person checked me in but didn't say where or if there was breakfast or where the pool was. The floors and stairways have not been cleaned in quite some time. One stairwell had beer cans in the corner and some of the stairs were falling apart. Everything was in rough shape and the rooms smelt like dog pee. The pool is open to the public which is kind of unsettling and they do not provide towels for your use when you use the pool. All the door ways to enter the hotel had things in them to keep them from closing so just anyone could walk in. Honestly I would not go back. I wish I would have taken more pictures

Liked: We have stayed here probably 100 times b4 but this time will be the last got honeymoon suite I cleaned the entire room& jacuzzi tub sorayed dead skin all over me shower hospital burns
Disliked: Complained to staff about showr he said I should have told te in the morning for maintenance. Finally got changed rm when we got covered in dead human ski skin GROZZ

For the amount of money...

Liked: There was no breakfast and the people were friendly
Disliked: Would’ve liked to had hot water in my shower the hallway the doors kept slamming no toilet paper in the bathroom went to make a cuppa coffee and there was an old coffee filter still stuck in the coffee pot. The pool was cloudy.