American Inn & Suites

The hotel was very clean, staff was friendly and helpful. Quick and easy check in.

Liked: Very helpful staff
Disliked: Cost of early check in. Never had to pay for an early check in before.

Exceptional

Exceptional

Liked: Room clean. Front desk friendly. Breakfast was good.

Run down

Liked: Nice location
Disliked: Our room was run down soft spots on the bathroom floor, no hot water in the shower window trim falling apart, and air didn't work

Very poor

Very good

Expect to be blindsided for...

Liked: N/A
Disliked: I was surprised with a over inflated additional cost for my dog ($50.00) that wasn't even disclosed to me at the time of the booking. Why did I say the the cost for my dog from this hotel is over inflated, because I'll e staying at another hotel the weekend of the 25th and the cost is half of that even though it is a Hilton. This location also charges the guest $15.00 to use the pool, which I didn't use

Please find another place to...

Liked: The price and location are the only redeeming qualities.
Disliked: I've stayed in thousands of hotel rooms over 40 years and I can honestly say this was the worst. Firstly there was no cold water going to our room. Only extremely hot. It was not possible to take a shower. Then the toilet didn't flush due to low water pressure. The floor in the entire room was plastic linoleum with no carpet at all. The bed had no blankets, just a sheet and a duvet cover with no duvet in it. The hallway floors are splitting in half down the center like it was in an earthquake. When we went to our room for the 1st time, the entire hallway was filled with smoke and the smell of burned food. Oh and I forgot to mention, a bunch of people actually live in these rooms full time. We couldn't sleep because someone had a pet bird in one of the rooms that screetched all night and another room had a dog that was barking! There was no soap or toiletries at all. No ice bucket. No trash cans. The walls are all destroyed and patched and the trim is falling off. The power outlet in the bathroom is shoved into the wall. It feels more like a jail cell than a hotel room.The best part was when we checked in, the clerk told us that we were lucky they still had a room available, although I booked it 3 weeks in advance and paid for the room in full 3 days prior! They were going to give my room away that I already paid for!!!!!!Please, unless you are desperate, find a different place to stay.

Spend the money and stay...

Liked: Location
Disliked: Nothing in the room. No phone, no coffee maker, no alarm clock. The ceiling in the bathroom was leaking water, one ceiling panel was all the way down on to the shower curtain bar. Dirty bathtub.

Exceptional