American Inn And Suites Ionia

Very good

Exceptional

Liked: The rooms are spacious and clean
Disliked: Nothing

Not clean, rooms not ready...

Liked: Location
Disliked: Gave our king size bed room up and told us booking.com was over booking their hotel. Gave us double bed room after months of a reservation. Plus I had two other rooms reserved sure didn’t respect us. Night employee was awful. Rude and inconsiderate when we were upset that our room was given to someone who checked in earlier. We asked if we could get king bed on Sat and was told you were booked solid but you had already done it that night but not for us, she stated she was going to give us jacuzzi suite big it was broke too. Floors cracked in bathroom. Tub had chips out of it. Mattresses were comfortable but discussing dirty. Ironing board with no cover, asked but never got one. Hall floors were dirty and stained.

Repairs needed, rooms not ready...

Liked: Location
Disliked: Tile floors cracked, chips in tub and floors. Mattresses discussing.

Exceptional

Excellent as always. Stay here...

Liked: Perfect start to the day

Very good

Superb

Exceptional