American Executive Inn Mesa Guest Reviews
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|2.1 miles from Mesa centre|
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Norma Tue, 28 September 2021
i will definately be staying...
Liked: it was right on the lightrail.i was able to feel safe which doesnt normally happen.,the people in the office were excellent.,
Anonymous Sat, 25 September 2021
Anonymous Fri, 24 September 2021
Liked: Comfortable bed, nice hot water
Disliked: The staff is rude, didn't have toilet paper in my room at all...can't never get thru when i call to speak to someone at the front office
Raymond Tue, 21 September 2021
Disliked: Nice polite folks.Professional.
Luzmarie Mon, 20 September 2021
Lori Sun, 19 September 2021
Disliked: We called ahead and told them we will be in between 2-4 am and when we arrived nobody was in the office. We rang the bell and called multiple times. At 10 am we finally got in our room and the lady who checked us in said she waited until 2:30 am! She didn?t offer a refund for the night before. Thankfully she didn?t require the $50 cash deposit! They only accept cash deposit and before you check out they will come inspect the room and if it?s in good condition you will get it back. Good luck on getting it back! We walked in our room and first thing we saw was a large gap between the door and floor. My husband could put his hand under the door very easily! The walls are filthy, cigarette burn in the sheet, ac barely blows out any cold air, a hole in the corner of the ac and wall, which somebody stood by the wall and was smoking which caused the smell to come in and the bed we slept on was next to the ac! The vent in the bathroom is torn off the ceiling, towels looked like they were not washed but re-hung, the handle for the water in the shower was laying in the bathtub itself, the faucet on the sink was very loose and you can lift up the entire faucet and when you turned the water on it sprayed everywhere! The freezer in the fridge is full of freezer burn and the door for the freezer part was broke off. No hangers in the room so we had to lay all our hanging items on a chair. They tell you they are not responsible for anything stolen from your room. People live on site and the cleaning lady was walking around cleaning rooms while drinking a beer! If I could give this place a negative number I would do so!
Donavon Wed, 15 September 2021
Tyler Sat, 11 September 2021
Bernadette Sat, 11 September 2021
Nothing Executive About It
Liked: When we left.
Disliked: The one and only staff member was rude, dismissive, just a nasty person. The outside looked fine but then you went inside... musty, dirty, holes in the wall. I don't think the floor had been washed in years. The air conditioner barely worked and there were cockroaches. Don't waste your money.
Julio Fri, 3 September 2021