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AustraliaAmbassador Hotel Kansas City Autograph Collection Guest Reviews
Overall Average Score:
Wonderful (4.55 out of 5)
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Liam Mon, 9 November 2020
This was by far the...
Liked: Exceptional service and extremely kind people willing to do anything to make my stay comfortable. Clean room and very comfortable. The best shower I've ever been in!
Disliked: Our view wasn't impressive but we didn't spend much time looking outside so it wasn't that big of a deal.
Anonymous Thu, 29 October 2020
Exceptional
Liked: Very clean very nice staff and they enforce masks.
Anonymous Thu, 29 October 2020
Exceptional
Liked: Very clean and enforced mask and we felt safe.
Disliked: The candy in the room, we had to hide it from the kids.
Nick Wed, 28 October 2020
Very good
Liked: Our experience was great except our bed was very uncomfortable. Pillows had very little stuffing and bed was hard. It was our anniversary and the first night away from our baby. So a good nights sleep was important. But other than that it was good
Disliked: Beds, pillows
Preka Tue, 27 October 2020
Exceptional
Allen Thu, 22 October 2020
Exceptional
Sam Mon, 19 October 2020
Great hotel, great staff. Loved...
Liked: Everything
Disliked: Card didn't work a couple times to get in the room
Anonymous Mon, 19 October 2020
Passable
Liked: Location location location Staff was helpful!
Disliked: Had to to change rooms, pricier than would have liked
Danny Mon, 12 October 2020
Very good
Anonymous Sun, 11 October 2020
Clean, convenient, & comfortable
Liked: Absolutely beautiful hotel in every way. The bed was to die for. Mostly friendly staff. The shower was lovely. Amenities were fabulous. Parking was good, but it was $20. I loved the beds and quality of coffee. Excellent location. Comfy chairs. Cleanest hotel I've ever been in. It felt luxurious.
Disliked: The air conditioning units were not working in the night, and were not repaired until the morning. I do understand things happen. As well, the hotel seemed understaffed during the night. They didn't appear to have enough people to help the guests in the rooms and the guests eating at the restaurant below at the same time. I understand that it was busy, but the guests in the restaurant area were given much higher priority.
