Liked: The bed was so comfortable
Disliked: To loud outside

Disliked: Every time room next door flushed their toilet could hear it. Ate in the hotel restaurant and our waitress was to busy talking to the bartender to wait on us.

Disliked: The room that i was assigned had a family directly across the hall from me. I didn't get in until late, so I was hoping for a nice, quiet sleep. I was woken up by the kids at 6 in the morning running and screaming. Also having the ice machine outside my door really sucked. It was loud and people were getting ice early in the morning. My wifi only worked for about 45 minutes during my stay, I wasn't in my room too long so I didn't want to complain. Beautiful hotel but it was not a pleasant stay.

Liked: Hotel, rooms and location we're great. The restaurant was very cool and we ate there several times. Our only issue was the service was very slow. Everyone was very friendly but nobody seem to recognize everything took a really long time.

Liked: Location
Disliked: Na

Liked: Front desk staff were warm;however, our bellhop/porter was very friendly, funny and helpful. The balsamic and micro green pizzas and desserts were amazing. Secure parking directly next to the hotel was convenient.
Disliked: There really wasn't anything we didn't like, but the room view was the parking lot....someone has to have it. Elevators were a bit slow, but now I am just knit picking.

Disliked: If you're willing to pay a little more, this place is worth it.

Liked: Great self-parking lot. Really wonderful shuttle service to museums. Very professional, competent and friendly staff throughout. Excellent food. Quiet comfort on the 7th floor.
Disliked: Music in the restaurant-bar was a forgettable techno beat most mornings and nights. Only one bartender used Pandora choices to highlight KC's important jazz heritage.

Liked: Good location for downtown. ..
Disliked: Access to the hotel was very limited, expected a better room for the money... was never told about shuttle service, left an old room service menu on my bed that was filled out by previous guest.. made me wonder if I even got clean sheets..