I was very impressed with the experience at Public Hotel. The staff greeted us at the door and were very polite. The rooms were clean and large in size. I would definitely recommend it to friends and it was a great experience.

Liked: The staff was nice, the rooms were very clean and the decor was modern and stlyish.
Disliked: None.

We enjoyed our stay very much - relaxing and fun. Convenient to everything we like and the staff was super nice.

Liked: Very positive experience.

Bad

Very good

Good

great stay for quick getaway

Liked: great location, spacious and clean
Disliked: did not seem to be enough outlets

Ambassador needs to step up...

Liked: The location is good and it was clean. The rooms are a nice size.
Disliked: The restaurant was closed (no staff), there was no housekeeping available, we had to return to get new keys because ours stopped working, and it was generally very short-staffed. Other businesses nearby had staff — Ambassador needs to step up its game or reduce prices. They also still use the one-time use plastic bottles for toiletries which is wasteful. The staff who were there were pleasant and trying but in a difficult position.

Poor

Amazing!

Liked: The free tea/coffee and library roomVery nice front desk staff.
Disliked: N/A

Very good

Liked: The extraodinaty view over Chicago from the 15h Floor! The fine quality of the sheets and of the bed.
Disliked: The limited offer of the breakfast and expensive prices of the pastries and rolls.

Would go back and recommend.

Liked: Fantastic location! Close to the main attractions but far enough to avoid tourists. Lovely neighborhood. Staff was very kind!
Disliked: Breakfast could be better. If you want something to eat late at night, you’re out of luck. Also, they’ll make your bedroom every other day… 🤷🏻‍♂️