Altstadthotel Arch Guest Reviews
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Write a review
Peter Sat, 19 July 2025
Perfect location, delicious breakfast.
Liked: Perfect location, delicious breakfast
Disliked: It is impossible to completely avoid stairs.
Maria Tue, 15 July 2025
Very good
Liked: the hotel has its ancient atmosphere and perfectly located at the very center. take into account that you won't be able to get directly to the entrance of the hotel by car (restricted area) but there is a public parking 5 mins walk from it.
Disliked: the locker under TV (looked to be for the fridge) but it was locked and there was no fridge. there was no air-conditioning on the top floor, only something similar to a fan (improved version). take into account that you won't be able to get directly to the entrance of the hotel by car (restricted area) but there is a public parking 5 mins walk from it.
Nicola Mon, 14 July 2025
Only if necessary
Liked: Spot in the middle of the old town, fantastic
Disliked: The staff came across as stressed and not particularly friendly, which made the experience feel impersonal. For the price, the service and amenities were underwhelming—definitely not worth the cost. There's no parking available, and surprisingly, no special offers or perks for hotel guests. I would only recommend staying for a night or two if absolutely necessary, but it's not suitable for a longer stay. Would not return.
Robert Sat, 12 July 2025
Very good
Liked: Location and architecture
Disliked: Servers being too quick to remove plates and cutlery etc while we were still having breakfast.. I also don't particularly like seeing the receptionist on duty having a smoke outside the hotel
Ian Fri, 11 July 2025
Very nice, very simple stay...
Liked: Very essential very clean simple check-in no staff were available at the time we checked in so collected key card from coded box
Disliked: Nothing really
Anton Wed, 9 July 2025
Good
Nikos Sun, 6 July 2025
Nice hotel
Liked: Nice hotel, great location
Disliked: Just keep an eye on the incoming messages for self-checking in. Helpful staff on the phone service though
Jason Mon, 30 June 2025
Very good
Peter Mon, 23 June 2025
Enjoyed Heildelburg
Liked: Location is good although some way from Station. Room very clean and quiet
Disliked: If you approach from the wrong direction, finding reception.
Sandra Fri, 20 June 2025
Great location and wonderful staff
Liked: great location in old town. Very friendly staff and lovely spacious rooms