Alto Hotel On Bourke Guest Reviews
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Write a review
Sandy Thu, 24 July 2025
Disappointing
Liked: Area
Disliked: Beds are to har.
Anonymous Thu, 24 July 2025
DO YOURSELVES A FAVOUR AND...
Liked: NOTHING! THE PLACE IS A FILTH HOLE
Disliked: How in God's green earth can this dump be a 4 star hotel?????! The place is disgusting! It is feral, dirty in every spot you look and turn to. The Beds were dirty, the walls are all stained and have been painted in patches with different types of paint, the shower door is broken, it actually falls off, the toilet seat is broken, the toilet cistern is glued together with plaster, the doors have blood stains from previous users, there were pubic hairs in the beds so obviously the beds weren't changed, the kitchen table chairs are all stained and grubby, the double bed quilt cover was stained from who knows what, one of the single beds had a red stain on the quilt cover and black hairs on it, the carpets are stained, the rocket rug has more stains than colour, one of the sitting sofa chairs is broken underneath with timber panels falling out of it, the complimentary water was opened, the air con doesn't work in one of the rooms so we had to sleep with the doors open to warm up that room, the bathroom sink is blocked, so you can't even brush your teeth or wash your face until you wait for the water to go down, the shower has mould and rust on the base, the tap on the kitchen sink isn't fitted to the sink, the exhaust fan in the bathroom doesn't work, so all the walls, tiles and toilet are covered in drip marks, the hosts are rude and didn't even acknowledge us after we said hello and asked them how they were, he just put his head down and started talking in his language to his coworker, the wifi is very slow and the place stinks everywhere of the terrible scent lurking all around the hotel. Just in case people think I am exaggerating, I have photo's to prove it all!!!!! I think it's a disgrace that Booking.com actually endorses a filth hole like this! it makes me wonder how it is possible that they are allowed to quietly stay unnoticed below the radar without being closed down!! Where are the inspectors? Does Booking.
Michele Mon, 21 July 2025
Superb
Liked: Clean, comfy bed, great personal hygiene products
Janette Mon, 21 July 2025
Very good
Liked: Clean comfortable room. Great access to the southern cross station
Disliked: There was nothing i didn't like
Andy Mon, 21 July 2025
Very good
Alexsandra Sun, 20 July 2025
Location was the only good...
Liked: The beds were comfy
Disliked: The room was so dirty, walls had good marks , couch was covered in fluff and was torn , facilities are old and need to be renovated The car parking facility is incredibly small and tight $35 for parking is not worth it parking should be complimentary The room was so cold , heater didn’t work properly I caught a cold being in that room No tv remote til I told the staff about it
Monique Sun, 20 July 2025
Very good
Annetom11 Sat, 19 July 2025
It was an adequate hotel.
Liked: Location was conveniently near Southern Cross station and opposite a tram stop. Easy access to the city centre.
Anonymous Sat, 19 July 2025
I’ll be back
Liked: Great for where I had to go that night.
Disliked: All good.
Kristy Fri, 18 July 2025
Very good