Passable

Liked: Location is nice- being close to the ski resort was great to enjoy few days on the mountain. The resort looks good and cozy from an outside, located in the snow forest. It was nice to walk around the property and play snowballs
Disliked: The facilities, furniture are old, rooms are small, not very clean. Very overpriced for what it is. Pool was cold, although it stated as heated. Hot tub is not clean. Staff was not very responsive. One day, the hot tub cover was closed, I asked the reception whether it's not working and she responded that 'you can just open the cover yourself'. It is a very heavy cover! That's not what I expect when I pay $400+ per night. Another day, the hot tub was cold when we arrived around 5 pm (standing there in swim suits in snow) and they told us they just turned it on and it will take time to get heated. Rooms were dirty, dishwasher wasn't working. we got partial refund for our complains but overall experience was really disappointed as it was a Christmas trip we were looking for for a long time.

we would stay again

Liked: the property and location were perfect. very pretty and close to crystal mountain. the room was clean and as advertised. the staff was very friendly. check in and out we?re easy too.
Disliked: I didn?t like the baseboard heaters, kind of dangerous for kids and pets.

Exceptional

Very good

Very good

Very good

Very good

Good

Very good

Liked: No breakfast, great location
Disliked: The pool broke right as we were about to use it in the morning, but it wasn't their fault! Pools break!