Superb

Exceptional

Exceptional

Liked: The staff are fantastic.

Exceptional

Decent

Liked: When we went to order a taxi the receptionist said she was just finishing her shift and would give us a lift to the station wish I had remembered her name but it is things like that which make the difference. Our meeting room was under a bowling alley and could just here bowling balls through the morning which turned out to be hilarious if a little off putting.
Disliked: A little dated and something not quite right with my beer but small matters.

Exceptional

Ok, but wouldn't stay again.

Liked: The evening meal we had there was nice, the breakfast was ok not the best we've had, bed was comfy and the room was clean.
Disliked: The room was rather hot considering it was winter in Scotland, the was patio windows but staff couldn't find the key to open them so we could coil down the room a bit, there was no bedding for the sofa bed for the kids to sleep on even though it was a family room we had booked, there was only 2 bath towels & 2 hand towels for the 4 of us. All the staff were friendly enough apart from the rude arrogant man on reception following morning, are debit card declined for some reason not due to there being any money in are account, so I said well hopefully the credit card we had to use wouldn't decline aswel, he replied by saying I would have to phone someone to bail me out? that was rude and cheeky in my opinion.

Very good

Very good