The room set up was really neat! It was not like walking into a room in other hotels with the same old layout. It felt like an apartment. The staff were friendly. Extra staff were present to check in concert folks on the day of the event - great management decision!

Liked: Super clean!
Disliked: N/A

Superb

Disliked: Doesn?t offer free breakfast

Not terrible, but not special....

Liked: The employee at the front desk was nice.
Disliked: It wasn't very comfortable and the room wasn't set up well. The room felt like a big box with a TV that blocked the only window. This hotel gets a lot of hype, but I don't understand why. We weren't given much information about anything, there was only enough coffee/tea for one person, and we had to pay for parking. I wouldn't mind paying for the parking lot if there were other options, but you literally have no other choice than to use their lot, and then they charge you for it.

Very good

Superb

Very good

Exceptional

Superb

Liked: Beds are so comfortable and shower is amazing.
Disliked: There was no restaurant on site.

WORSE EXPERIENCE EVER

Liked: Mr. Conner
Disliked: First, I was charged TWICE on 2 separate check cards and I have YET to receive credit for 1of them-UGHH. Secondly, the smell was AWFUL. I brought my own house spray and lemon cleaning supplies and it still smell like wet dogs.. Lastly, I've NEVER in my 50 PLUS years EVER saw a fridge underneath a sink (located right by the bathroom-toilet). That's disgusting. I NEED MY CARD RELEASED ASAP so my bank can credit my MONEY back... That was a TERRIBLE experience

Use to love coming to...

Disliked: Let's start with parking. The "parking lot" is extremely confusing. Small spots, hazardous ramp to access lower level. We finally found a spot on a lower level and after unpacking our luggage found doors on lower level were locked. Dragged luggage up the stairs and around the entire building. No signage to direct you. The room had no face towels, room never cooled off and the water temp was set on hell. Had to let water run at least 4 mins to get semi cold water. Cleaning was not the best, found a white droplets on some of the seating. Stayed here before, won't be back.