The room set up was really neat! It was not like walking into a room in other hotels with the same old layout. It felt like an apartment. The staff were friendly. Extra staff were present to check in concert folks on the day of the event - great management decision!

Liked: Super clean!
Disliked: N/A

Not great

Disliked: Shower, towels, housekeeping

expected more for what we...

Liked: room was nice, gated
Disliked: exterior looked old, furniture, couches in waiting area were dirty, stained, water stains.

Superb

Superb

Exceptional

Dreary, isolated and ugly -...

Liked: The bed was comfortable and the room was clean, but furnishings were worn out, towels were thin with dangling threads. The bar was operating (no food) and the staff tried to be helpful.
Disliked: The entrance, opposite the courthouse, had a large black iron fence and looked like a detention center. The surrounding area did not appear to be safe, particularly at night. The lobby and elevators were not kept clean. All furnishings looked tired and worn: threadbare chairs, chipped furniture, cracked or missing tile, etc. There was no food service at all - only potato chips and candy bars in the lobby store; because of the hotel's isolated location, this was a problem. I can't believe that this is a Marriott Bonvoy property.

Exceptional

Exceptional

Exceptional