Liked: Friendly and helpful people working there.

Liked: Just book the room. Everything was outstanding. Perfect location as well.

Liked: Trendy lobby and rooms and great central location
Disliked: Rooms are too small 350sqft and the staff was not helpful with a late checkout

Liked: The staff was fun, informative and nice
Disliked: The hot water didn't work

Liked: Location, Clean, Comfortable Bed
Disliked: No restaurant for breakfast (pre-cooked egg patties). NO coffee with caffeine in room. NO drawers in room. Some plugs covered by shipping tape. Two desks, but only one chair. VERY ODD!!!

Liked: It is clean and conveniently located, and the bed was comfortable.
Disliked: Yes: the lobby and public areas were noisy, and the decor was cold and stark -- almost industrial in mood. Not having easy access to our car was an inconvenience.

Disliked: I had a 6th floor corner room- walls are paper thin. I spent the night listening to traffic, sirens and flushing toilets from neighboring rooms. Storage space in the room is small. Staff is unfriendly and unknowledgeable. No towels were at the pool.

Liked: The hotel is very beautiful and modern. The hotel's location is outstanding review of the Riverwalk is breathtaking in the mornings. The housekeeping staff was extremely courteous and helpful.
Disliked: The front desk staff is horrible. They lack basic understanding of customer service. So much so that even REQUESTING an early check out or asking for services to the airport is an incredible task.

Liked: the view...
Disliked: the service in the morning cafe

Liked: Great location for using the Riverwalk and walking distance to restaurants, history museums, parks with a lot of activities to attend in walking distance. Maids were friendly and valet staff. Free internet was a plus.
Disliked: Hall carpet was nasty. Elevator floor needed cleaning. Counter staff was not nice at all on any shift. We were given a room facing a cement wall directly outside our window. Ask for change, they never got the request done. I will not go back to Aloft.