Aloft Syracuse Inner Harbor

Disliked: There was no sitting arrangement in the room and extra lighting.

Liked: Everybody was friendly and courteous; great stay.
Disliked: None.

Exceptional

Liked: If you’re looking for a great pet-friendly place to stay, this is the place! The rooms and common areas are exceptionally clean, and the staff are all very friendly, polite, and responsive. The hotel offers excellent amenities and is in a fantastic location—close to restaurants, shopping, and major roads. I couldn’t have asked for a better experience!

Exceptional

Clean, comfortable, and would definitely...

Liked: Clean, friendly front desk staff, close to the inner harbor, mall, and restaurants.
Disliked: Nothing really. I think the door to our room may need to be adjusted, you had to slam it to close it.

Exceptional

Wonderful!

Liked: We originally checked in at the Hilton garden Inn the first day and realized that the property was not what we were promised when we booked. We were in a pinch and had to find another hotel quickly because I had my 5 year old with us and Aloft exceeded our expectations! These property completely made up for our awful experience we had earlier the same day. When we checked in we were greeted by the friendliest most welcoming staff you could imagine. They laid out the property and amenities, gave us directions and times of amenities opening and closings. The property is pristine and so well maintained. The layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous! This will be the only hotel we stay at in this area in the future. Thank you Aloft for redeeming our family’s vacation and putting smiles back on our faces!
Disliked: Everything was perfect!

Second time here.hope to return

Liked: They held our room extra as we had a delay. Very friendly staff. Lobby a fun place to be
Disliked: Pool was cloudy. No notice about using it

Superb

Liked: Clean and comfortable
Disliked: The area around it was under developed

Very good

Totally had a great time!!

Liked: It was incredibly clean. And the staff were amazing. We spent the evening having a couple of cocktails and snacks at the XYZ Bar. The bartender was wonderful. We met several people and had some wonderful conversations. Very very dog friendly. We left our 2 pups home, but so many brought theirs. There was a nice outdoor seating area near the bar. Will totally be back. And a great value.
Disliked: Nothing I can think of.