Superb

Liked: Super friendly staff

Disappointing

Liked: I got a room recently and after 2 hours i was called at work because of the corona virus ..... so I couldn?t go no more and i had to cancel , nobody thought is good to give the money back because is not my fault the virus is out there .... thank you for respecting the front line workers I worked 35 days straight not for money just to help others i had the option to take vacation any time , thanks for helping me
Disliked: They have nice rooms , when it comes to the management respect for customers..... is not that good no more

Fabulous

Liked: Very clean and very good looking rooms , perfect for a couple
Disliked: Allot of homeless people in the area , the hotel has no security, a homeless guy entered the store and start yelling at the receptionist and she just called the police , sometimes security is not an option......

I would definitely stay there...

Liked: Everything
Disliked: Nothing everything was great

Exceptional

Exceptional

Good

Liked: Convenient location in the South Bay. Staff was friendly and helpful. The fitness room is top notch. Quiet.
Disliked: Shower design was a little awkward. (Impossible not to get wet turning it on and essentially have to get out of the shower to get your towel) Please add rosé to your wine list. ;)

Superb

Liked: The room was superb and the staff was great!

very satisfied

Liked: Great location, right across the street from Mitsuwa, the biggest Japanese super market, and Daiso Japan. Love the location, very convenient to go anywhere in silicon valley. The room, bathroom are all spacious and spotless clean. I am a picky person but really enjoyed staying in this hotel. High Quality with reasonable price. Would recommend to all my friends who want to visit silicon valley.
Disliked: did not see anything annoyed me.