Aloft San Antonio UTSA Area

Exceptional

Exceptional

Exceptional

Unprofessional

Liked: Rooms are very clean and lobby is kid friendly..
Disliked: Staff were very unprofessional, facility did not have any clean towel upon request. While trying to access the wi-fi, we I was unsuccessful; called the help and was just placed on hold after about 10 rings.. Pool full of leaves.

Exceptional

Liked: Good price for what you get
Disliked: Outside pool

Exceptional

Liked: Aly at the front desk was a delight. Friendly. Nice. Remembered my name (rarity at all hotels). She is a credit to Aloft.
Disliked: Checking out.

good

Liked: location.
Disliked: water pressure in the shower very bad

Exceptional

Decent.

Liked: Location
Disliked: Elevator smelt like cigarettes, the soap was empty in the shower, and there was a handprint on the headboard from obvious activities from a prior stay