Aloft San Antonio Airport Guest Reviews
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Write a review
Amena, Houst Tue, 23 January 2024
Liked: Things were near.
Disliked: The price, the deposit they take no matter what and never return. Smells gross inside the hotel. Not worth the price they make you pay.
Destynee Sat, 26 April 2025
By stay was not comfortable...
Liked: Bed dirty, no towels, tv did not work
Disliked: The room
Rosalva Fri, 18 April 2025
Superb
Liked: Location close to everything.
Disliked: Tv, not working
Kimble Tue, 15 April 2025
Passable
Liked: There was mold in the shower and the carpets were stained everywhere. When I got out of the shower, my feet were damp and got dirty from the unclean bathroom floors. It seems as though they mopped with dirty water. I wore my shoes in the room for the entire stay. Additionally, people were smoking in the rooms. It smelled like pot in the hallways and the halls were hazy at night from the smoke. I don't normally care, but what concerned me is why the smoke detectors didn't go off. Smoking doesn't bother me in the slightest, but the fact that the smoke detectors weren't picking it up was alarming. Don't get me wrong, it's an incredibly convenient location, the staff were outstanding. They were so nice, greeted us upon return and were extremely accomodating to our requests. I just felt a little uneasy with my three kids alone on a floor that had possibly defective smoke alarms.
Cannon Thu, 3 April 2025
Good
Liked: Bed was not comfort able
Ricardo Mon, 24 March 2025
Exceptional
Liked: Location and friendly staff
Perla Tue, 4 March 2025
Exceptional
Chris Fri, 28 February 2025
Exceptional
Alexandra Sun, 23 February 2025
It was basic. Not the...
Liked: Clean nice location
Disliked: Very little parking, arrived at 4:30 and no rooms were available for check in. It took 45 to finally get a room.
Amir Thu, 20 February 2025
The team make you feel...
Liked: The dedicated staff
Disliked: Little old . No steady in hot water
Kevin Mon, 17 February 2025
Very good