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Aloft Richmond West Short Pump

eee - (888) 323-5826
Aloft Richmond West Short Pump, 3939 Duckling Drive, Glen Allen, VA -(888) 323-5826
Area: Short Pump
(Map)
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (507 Ratings)
25.6 miles Kings Dominion
v28 mins driving
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Aloft Richmond West Short Pump has a fitness center, shared lounge, a restaurant and bar in Short Pump. With free WiFi, this 3-star hotel offers a 24-hour front desk and an ATM. The property has nightclub and a business center. Guests at the hotel can enjoy an American breakfast. Aloft Richmond West Short Pump has a sun terrace. You can play pool at the accommodation. Greater Richmond Convention Center is 13 miles from Aloft Richmond West Short Pump, while University Stadium is 12 miles from the property. Richmond International Airport is 21 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Nightclub/DJ
` On-site parking
` kitchenware
` Accessible parking
` Concierge services
` Designated Smoking Area
` Free Wi-Fi
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Aloft Richmond West Short Pump Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Anonymous Tue, 8 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Watkika Sun, 22 June 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Kathy Sat, 21 June 2025

Superb

5

Exceptional - 5.0 out of 5

John Wed, 18 June 2025

Very clean and convenient

Liked: Location in short pump area
Disliked: It was under construction so lobby area was a bit dusty.

4

Very Good - 4.0 out of 5

Culhane Mon, 16 June 2025

Very good

2

Disappointing - 2.0 out of 5

Jennifer Mon, 16 June 2025

Nice hotel but temperature was...

Liked: Convenient and safe
Disliked: Problems with the air temperature. Air conditioner was not working. We were uncomfortable and hot. Technician was not available. We were told the hotel was sold out and we could not be moved. We were to stay 2 nights and left after the first night.

5

Exceptional - 5.0 out of 5

Cynthia Thu, 29 May 2025

Exceptional

Liked: Everything

2.5

Fair - 2.5 out of 5

Karin Sun, 25 May 2025

Passable

Liked: Location
Disliked: Staff is excellent! Sadly, the rooms are weird. "Loft" vibe fails to deliver on countless levels: coffee setup in room about as far away from water in sink as possible: ironing board hangs on wall in bedroom from a random free-standing clothes "closet" just a few feet away from coffee machine/fridge. Extraordinarily few electrical outlets. Bedside lamps have no USB charging ports; and none anywhere else in the room. Have stayed here many many times over last six or eight years. Every room has been remodeled (overhauled) to poor effect. The original rooms were perfect. Will not return.

0.5

Poor - 0.5 out of 5

Paula Tue, 20 May 2025

Horrible

Liked: Given a room that reeked of fresh paint and the AC did not work. Desk clerk came and fiddled with the AC and said it was fixed but after a half hour of heat and paint fumes- I jumped ship. Not healthy for me or my dog. Went to desk- new clerk- I explained situation. Response- why are you in that room? Me- because the staff put me in that room. Well it is not a pet room. Berate your coworker- not me. I had nothing to do with room choice. And I cannot be in a room with a small dog that reeks of paint. There was alot of back and forth and finally a new room- which was the farthest room away form the center of the hotel. Poorly located. Mext to Laundry Room. It was a total insult like I Wass being punished. All this took almost 2 hours which them blew my plans of leaving at 5am. Rude people. I complained to the manager via email and not one thing has happened. NEVER AGAIN
Disliked: Rude incompetent staff

4

Very Good - 4.0 out of 5

Julie Sat, 17 May 2025

Very good

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Aloft Richmond West Short Pump 3939 Duckling Drive, Glen Allen, VA