Unexpected mandatory valet parking. Have to pay $22 to park overnight. Unexpected daily $50 holds on your card for no reason. Crowded first floor at night due to bar inside hotel - had to fight through crowd to get to room. Room was bland and minimalistic. Fear of charge for everything due to daily holds on card. Will not be going back. For nearly same price, my husband and I could've stayed at the Grand Bohemian, but we thought we'd give Aloft a chance. Wound up eating at Grand Bohemian and was impressed.

Liked: Good location.
Disliked: Not worth the money.

A good choice for downtown...

Liked: Great location, lots of restaurants nearby, close to sunrail. Spacious room and hallway. Newly renovated, at least our room was. They are doing good by helping local dog shelter to keep a dog there for adoption.
Disliked: Expensive and breakfast is not even included.

Highly recommend

Liked: The staff went above and beyond to make our stay great. Two ladies traveling alone but the staff made us feel safe and comfortable. We will be back.

Very good

Liked: Location
Disliked: Elevators broken

Good

Exceptional

Very handy for the Dr....

Liked: Staff was pleasant. Hotel location very good for Phillips Center
Disliked: TWO BROKEN ELEVATORS is a safety hazard! Amazed that the city fire department does not close the hotel!

Exceptional

Liked: Staff was courteous and helpful and walkable to town
Disliked: When I booked, no where did I see there would be a valet fee.

Passable

Good