Aloft Oklahoma City Downtown - Bricktown Guest Reviews
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0.6 miles from Oklahoma City centre |
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Rhonda, Eureka Springs, visiting Tower Theatre Oklahoma City Thu, 28 February 2019
Great place to stay. Very courteous and helpful staff.
Liked: Staff; accommodation.
Disliked: Nothing.
Crystal, Chickasha, visiting Zoo Amphitheatre Mon, 13 August 2018
Liked: The atmosphere was clean and modern; the food was good.
Disliked: I was disappointed the pool wasn't rooftop and parking was a bit pricey.
Jana, Alma, visiting Paycom Center Sat, 29 April 2017
Do not stay here. The customer service is terrible; you may end up with money missing off any credit card you have that you have given them the number to - I did. There were roaches in my room. And don't ask any questions expecting an answer because you either get ignored, lied to, or just the 'duh duh duh' look.
Liked: Absolutely nothing.
Disliked: The customer service - I made a reservation through Booking.com and when I arrived to pay I was told I had insufficent funds on my prepaid card I had just purchased to pay for the room. Had to use my dad's card; he sent it with me because the last time i stayed at the Aloft I had a problem then with paying for room. I was never asked for ID, never signed anything, not even charged the 50 dollar refund at the end of stay deposit. And somewhere between Booking.com and the Aloft Hotel, someone other than me took $272.00 off my prepaid card and I can't get it back.
Kia Fri, 15 March 2024
It got the job done...
Liked: Aesthetics and condos
Disliked: Elevators do not work
Geary Thu, 14 March 2024
Very good
Rogers Tue, 12 March 2024
Passable
Disliked: I stay here for work at least once a week and they hot water in the shower is never stable. It will change between cool to warm to hot without warning. Also, every room is a connecting room to the one beside it and it can cause there to be more noise from neighbors.
Allison Mon, 4 March 2024
Aloft Hotel is a great...
Liked: The location was great, right off the highway and right in the Bricktown neighborhood with plenty to do, see and eat nearby. The hotel was bright, spacious and clean with a great lounge area for guests with a pool table and water bowls and treats for doggies! The room felt huge! It had a nice layout with a very comfortable bed. Parking was easy and safe.
Disliked: At the time, they only had one elevator working so it took some waiting to get up and down and the stairs led outside so they weren’t really an option.
Michellyn Thu, 29 February 2024
Exceptional
Liked: The location was the best part of the hotel.
Disliked: Everything was great!
Tyeasha Sun, 25 February 2024
Exceptional
Jennifer Sun, 25 February 2024
Pleasant
Peter Fri, 23 February 2024
A one night stay along...
Liked: I really enjoyed the clean, diminutively chic design & facilities of the room & the hotel. Loved the beds & bedding & the big windows. The made to order breakfast was an unexpected treat. What we really noticed & most enjoyed was the superlative customer service & natural hospitality offered by 2 of your Front Office staff, Cola & Desiree! Both of these ladies were organically engaging, smiled effortlessly/naturally & showed flair & style & a certain pride & dignity in their jobs that was palpable & quite enjoyable. I was a Flight Attendant for 30 years & also worked at The Fairmont A Top Nob HIll(SF) as well as The Boca Raton Resort & Club. These Ladies were "ladies serving ladies and gentlemen!" Bravo!
Disliked: I found nothing disappointing.
Andrew Mon, 19 February 2024
Good
Kami Sun, 18 February 2024
Exceptional