Aloft Newport on the Levee Guest Reviews
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Tim, Lexington, visiting PNC Pavilion
Liked: The design and the customer service. Also really liked the pool table.
Steven Tue, 24 June 2025
Nice property, manager needs to...
Disliked: Showing up at 11:00 AM, meeting the manager upon arrival, leaving our luggage and being told our room would be ready at 2:00. Then returning at 4:30 and the room not ready. The manager at this time said they gave our room to other guests because we were not there. What made it worse is the manager said he had't gotten my name even though he had looked up our reservation upon arrival. AND, when my wife asked for some seltzer he would only provide it if we paid for it.
Stephen Tue, 24 June 2025
Superb
Nina Mon, 23 June 2025
Good
Liked: Great location and dog friendly.
Disliked: The room could have been a bit cleaner - the tiled floor in the bathroom was a bit dirty, the carpet in the sleeping area was worn. On the second night we woke up to water leaking through the wall. The next morning we were woken by a phone call at 8am (on a Sunday) and the staff asked if they could inspect our room as there had been a water pipe burst in the 5th floor during the night. They found water damage in our room. We were not offered a discount to make up for this inconvenience. The breakfast was not good - skip it and eat outside.
Justin Sat, 21 June 2025
Superb
Liked: Very unique hotel with great amenities.
Disliked: The fridge in the room was very small, and I'm not a fan of the bathroom layout.
Anonymous Fri, 20 June 2025
Good
Meagan Mon, 16 June 2025
Great stay, helpful staff, look...
Liked: Great location - walking distance for everything. Didn't move the car all weekend!Comfortable room, great pool area
Anonymous Sun, 15 June 2025
Modern, trendy, safe but uninviting
Liked: Clean & nice staff
Disliked: Rooms are minimal, not cozy, too expensive
Nicole Tue, 10 June 2025
Exceptional
Megan Sun, 8 June 2025
Exceptional
Megan Sun, 8 June 2025
Exceptional