Aloft Nashville West End Guest Reviews
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1.4 miles from Nashville centre |
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Richard K, Vincennes IN Mon, 10 September 2012
Liked: Clean; comfortable; efficient; very friendly staff; everything anyone could want. Thank you!
Disliked: Nothing, except a little pricey for me.
Neely, Athens Mon, 31 January 2011
We will so stay there again. Was very happy with our stay.
Liked: Everyone was great! Loved the room and location.
Disliked: having to pay to park at the hotel when your paying already to stay there.
Kent Mon, 15 April 2024
Very good
Kennedy Thu, 4 April 2024
Very good
Brack Thu, 4 April 2024
4/10
Liked: The theme and location of the hotel.
Disliked: Their valet parking is a scam. They don’t tell you exactly the amount your spending and don’t expect to your deposit back cause you won’t get it.
Chris Thu, 4 April 2024
Very nice place to stay
Liked: Very clean
Disliked: Na
Joel Tue, 2 April 2024
Average at best
Liked: They added an extra fee on top of valet parking and the fee on booking said $39 I paid $45 at site, walking back to hotel on broadway at 10:00 and felt very unsafe
Michelle Tue, 2 April 2024
I would not stay there...
Liked: the size of the room.
Disliked: the bedding was stained. The ceiling was dusty. The shower knob ring broken or required tightening or replace. New bath towels and washcloths are needed for the entire hotel - no need to wash them anymore - but new ones. Bedding could be replace with new. I brought disposable bedding. Customer service needs a little improvement - front desk needs to be more knowledgeable of the surrounding areas of the hotel and more attentive to guest needs. Hotel needs updating. I had a unknown charge on my credit card in a weird amount. Pending outcome of this. The hotel staff is very young, which was okay...but mentorship is needed.
Shakeca Mon, 1 April 2024
Ill definitely be back
Liked: I liked the welcoming feel
Disliked: Na
Verified Hotel Guest Sat, 16 March 2024
Liked: Nothing. Our room was lacking and filthy
Disliked: The room, furniture, bedding was filthy. Valet upon arrival was unorganized and made us late for our concert. No hairdryer in the room, floors dirty, elevators were nasty.
Julie Sat, 16 March 2024
Bad
Liked: You never refunded me for this booking that I tried to cancel I have cancer and was in a great deal of pain was staying there while going to Vanderbilt but ended up at our local hospital
Verified Hotel Guest Fri, 15 March 2024
Liked: Location
Disliked: Valet parking rates are too high