Aloft Nashville West End Guest Reviews
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|1.4 miles from Nashville centre|
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Richard K, Vincennes IN Mon, 10 September 2012
Liked: Clean; comfortable; efficient; very friendly staff; everything anyone could want. Thank you!
Disliked: Nothing, except a little pricey for me.
Neely, Athens Mon, 31 January 2011
We will so stay there again. Was very happy with our stay.
Liked: Everyone was great! Loved the room and location.
Disliked: having to pay to park at the hotel when your paying already to stay there.
Jessica Thu, 13 June 2019
Got the job done as...
Disliked: The water took ten minutes to heat up in the shower...every single time. Yes, we timed it twice. Front desk said it was because it's having to come through the top floors first? Um, ok? My friend took a cold shower and the last minute of it was warm. What a waste. The location was by some more run down businesses, not what I expected from the Aloft. You could tell the building had been converted from another chain or another brand. Definitely not what I was expecting.
Cma Tue, 11 June 2019
Liked: The staff was accommodating to all requests. Jackie at the front desk was great and eager to help with our multiple requests.
Disliked: Parking was 30(self- park) or 34(valet) per day. Typically the price for self- parking is much cheaper.
Ruthie Thu, 6 June 2019
Robert Mon, 3 June 2019
Disliked: No hot water in the morning. Room was not cleaned properly (stained bed sheets, not vacuumed, bed not properly made) and the cleaning staff left the door open after leaving. When advised the staff, it was done correctly later
Anonymous Thu, 30 May 2019
Liked: Clean and modern
Disliked: Location was far from the Broadway bars.
Connie Wed, 22 May 2019
I would not stay there...
Liked: Had no idea breakfast would be so weak. Serve yourself on plastic everything. When American Airlines texted me to recommend that i leave one day earlier as I was passing through Dallas Texas and there were tornadoes due that same day, I called the front desk to tell them of my departure hoping I would be refunded my one nights stay. they told me to call Christie in accounting. I called immediately and left a message for Christie to call me and she never did. I see that I am charged for my last night when I left a day earlier to avoid dangerous flights.
Liane Sun, 19 May 2019
Not worth the money
Liked: Helpful staff, wifi worked perfectly, good complimentary coffee
Disliked: The look of the hotel the rooms the lobby is that of a $100 per night hotel, not of a $325 per night hotel. Banged-up furniture, peeling cheap carpeting, gloomy dark room.
Devin Sun, 19 May 2019
Jasmine Thu, 16 May 2019
i had a great stay
Disliked: having to pay for parking
Eduardo Mon, 13 May 2019
Disliked: The WiFi didn?t work and we were without water during the morning. Also the price is bigger than the quality of the hotel.