Aloft Nashville West End Guest Reviews
Write a review
Write a review
Richard K, Vincennes IN
Liked: Clean; comfortable; efficient; very friendly staff; everything anyone could want. Thank you!
Disliked: Nothing, except a little pricey for me.
Neely, Athens
We will so stay there again. Was very happy with our stay.
Liked: Everyone was great! Loved the room and location.
Disliked: having to pay to park at the hotel when your paying already to stay there.
Chayla Fri, 20 June 2025
Passable
Liked: The staff is friendly.
Disliked: I don’t like conjoining rooms and that wasn’t mentioned on the site. Also, the complexity of the accounting. They don’t give you a final folio upon leaving. They didn’t split the bill as I asked at the end of the stay, they left it on the original credit card, when I called several times to get them to change it, they made it so difficult even though they said they would remedy the situation. They charge for EVERYTHING! The day rate to park was $15, but for overnight it jumps to $44, even for guests. Which makes your stay cost larger than quoted when booking. That’s close to $100 every 2 nights! I’m normally an Aloft lover, but I can’t anymore after this.
Sean Mon, 16 June 2025
Totally fine.
Disliked: Pull out sofa bed didn’t have sheets and blankets and there weren’t any anywhere in the room. Three towels when we had four people. Elevators feel very old.
Nancy Sat, 14 June 2025
Overall pretty good stay
Liked: The staff was very helpful with check in, check out, car valet and storage services.
Disliked: High parking fee
Anonymous Sat, 14 June 2025
Great except for parking and...
Liked: I loved the location of the hotel and the size of the room.
Disliked: Valet is very expensive and hard to find anyone when I need my car. The app is ok but the car was never close to ready. I had to leave for work early everyday before valet opened and the front desk always struggled to find my key. Basically I valet my own car every morning myself. I think 45 is very steep for the service you receive.
Brian Fri, 13 June 2025
Very good
Tracey Wed, 11 June 2025
Great location and hotel
Liked: Location was great
Tracey Tue, 10 June 2025
Great stay great location
Liked: Location and staff
Amy Mon, 9 June 2025
10/10 would stay again
Liked: Room was very comfortable, staff were so friendly and facilities very good.
Disliked: Nothing
Jacqueline Fri, 6 June 2025
Excellent and a much needed...
Liked: I liked how friendly they all were and I loved the atmosphere!
Andrea Thu, 5 June 2025
Very good