The room was excellent from the entrance - cleanliness, design, peaceful and relaxing. We will return when we are back in the Nashville area. I would rate my experience as a 10!

Liked: The entire experience was very positive!
Disliked: There were no negative issues at all!

we had a great time!

Liked: nice and clean
Disliked: elevators were backed up all the time

we had a great time!

Liked: nice and clean
Disliked: the elevators

Awesome stay all around. Would...

Liked: We didn’t have breakfast.
Disliked: all was good. I will say the carpet in the room was a little “sticky” feeling but I am sensitive to feels of all kind so maybe it was just me….

Great stay!

Liked: Great location! The hotel was also very clean! I enjoyed the fact that there was so much nearby! Lots of stores, restaurants and gas stations.

great spot,will return

Liked: Great customer service, they accommodated an early check in which was great since we were headed to Nashville for the day and didn't return until late in the evening.Easy location to get in and out of
Disliked: customer servicelocation

Upper management didn’t care about...

Liked: The location was right across from the mall, and near many restaurants.
Disliked: The general manager, along with most of the staff, clearly didn’t care if you were there or not. I was overcharged by the hotel by almost two hundred dollars. It took days to be refunded. The front desk wasn’t that concerned, but all the general manager did was say he was sorry. Nothing else was offered.

Exceptional

Very good

Liked: Coffee in lobby, music also at night. Great breakfast to order sandwiches. Clean.
Disliked: Sound of interstate 65 audible. Day and night. Some ignorant man decided to partake of a Marijuana smoke on elevator before I got on. Hard for you to control. Some other guests parked their trucks and trailers [2 of them] which occupied a total of 8 spots.

Clean stay

Liked: I like that the check in was smooth and the place is modern and clean. It didn’t feel dated in any aspect. Decorations were pretty cool and the lobby didn’t make you feel like you were in a hotel lobby. More like an upscale lounge with a pool table and bar.
Disliked: At check in I was told a free complimentary breakfast would be offered but you had to pay and the choices on the menu were not a broad one especially for kids. Menu is not kid friendly but the stay was good. Also the I had to flush the toilet twice when using it.