Name: Aloft London Excel
Address: One Eastern Gateway Royal Victoria Dock, East London
Telephone: 0800 031 8416
Rating: 4.25

Modern Docklands Vibes: Aloft London Excel

Why Concert-goers love it

Who this Hotel is great for

Groups of friends ready to hit multiple gigs

Solo travelers chasing their dream concerts

Couples making a music-filled weekend getaway

Fans who appreciate a peaceful night's sleep after dancing all night

Budget-conscious music fans looking for value without sacrificing style

Food and Drink Options

re:fuel by Aloft

Docksider restaurant

Docksider Delivers

Nightlife Options

WXYZ bar

What People Say

modern, clean rooms

friendly staff

easy transport links

Areas for Improvement

The Bottom Line

Aloft London Excel Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

Write a review

Superb

Very good

Below decent

Liked: The pool was alright just my room was not up to standers glue stucked to the desk , stained on the pillow tried to ring reception but none answer so I just left since none answered and just took the dirty ones and left on floor and for a special occasion I got a room with the view of construction which was very loud so didn’t really rest well during the day after a long coach ride

I’ll be back again!

Liked: I enjoyed my stay! I booked this hotel for just a Monday reset just to have a break to start my week, was able to use the gym I was able to use the swimming pool; the bed was so comfy. All the stuff was so friendly.

Exceptional

Pleasant

Liked: Room was lovely and clean, very quiet considering close to london city airport!
Disliked: We had breakfast which unfortunately wasnt to a great standard, we found a hair in the breakfast dishes, and wasnt well maintained with the food and was quite dirty!

Exceptional

Liked: We booked the hotel for the second time. The first time we came and combined family vacation with business and stayed at the hotel for 3 days from 4.05 to 7.05 and we really liked it. Our cat Elizabeth especially liked it. We had a room on the fourth floor. The room was very clean. I don't remember the name of the guy who checked us in but he was a very polite and considerate guy. I think he deserves gratitude and a compliment from the manager too.Therefore, on our second trip we decided to stay in the same hotel as the first time too.When we arrived the second time, the same guy checked us into the hotel as the first time. He works till 10 am to 10 pm. We were given a room on the second floor. The room was large and clean but we refused because on the second floor in the corridor, when you walk along the corridor to the room, there was a smell of sewage and the room had a common door for entering a parallel room. We refused because we have a cat and I was afraid for the cat's peace. I didn't want the cat to get stressed. I contacted the reception and they changed our room to the third floor. The room was clean and had a nice view from the windows. Much better then the room on the floor, because the windows there was frosted. So my cat liked to spend her free time sitting by the windows and watching the parking lot, the trains passing by, the people coming and going. She had a good time watching from the window when were at a business meeting.So, the room is nice and clean. The shower is clean and has everything you need: towels, soap, shampoo, toilet paper. In addition, if desired they give you robes and slippers for visiting the pool, sauna and stream room. The room has tea, coffee, sugar, milk and one can of water. It is advisable to put several cans of water, so as not to search all over London for where to buy drinking water.The restaurant workers are very nice. Sorry, we forget names. The girls were from Romania and Philippines is a great job.
Disliked: The sauna didn't work at all and the steam room didn't work well. The water in the pool was cool.They left only one can water 330 ml of water in the room, not taking into account that there two adults in the room who could not drink only one can the water. Why save on water?