Aloft Katy Mills

Disappointing

Exceptional

Exceptional

Liked: It’s fresh and modern
Disliked: I liked everything, breakfast would have been nice.

Nightmare, never again this hotel

Liked: Location was good
Disliked: Working A/C in the gymOnly 1 elevator was working the entire 3 weeksPoor to no wifi in the roomCleanness of the room was poorIce machine broken on our floor the entire 3 weeksOne day we had no elevator at all and we were staying on the 4th floorAlways had to ask the desk for toiletries, shampoo, toilet paper, towels, etc

Very good

Bad

Liked: Nothing.
Disliked: The elevators were down , the room was on the fourth floor

Good

Liked: The elevators were not working
Disliked: Elevators were not working

Underwhelming

Liked: Did not partake of the breakfast, which was an additional charge, unlike most competitor properties
Disliked: The facility is in need of refreshing. While I was there the elevator was not working, my sink had a large crack in it, I noticed a lot of worn paint, and the exit door (I needed to take the stairs due to the inoperable elevator) was difficult to open. I had to kick the handle on the way out to exit. A fire safety hazard!

Pleasant