Aloft Houston By The Galleria Guest Reviews
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|11.0 miles from Houston centre|
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Frankie, Austin, Texas Mon, 16 December 2013
We TRULY enjoyed our stay, and would gladly stay again. The biggest drawbacks were the parking garage (nightmare set up with the gates), and the low water pressure, being on the 7th floor. The staff went out of their way to be helpful, friendly, and it made the trip exceptional. Thanks again!
Liked: The staff was superb - incredibly helpful, friendly and professional; the room was outstanding - clean, well appointed, slick, modern; the hotel was extremely close to a ton of Houston attractions!
Disliked: The water pressure in the hotel (on the 7th floor) was disappointing, and the parking garage was a bit of a nightmare to navigate.
Jerry Mon, 17 June 2019
Liked: Great location
Disliked: It was great
Alexis Sun, 16 June 2019
Abayneh Thu, 13 June 2019
Whitney Tue, 11 June 2019
Liked: The beds were super comfy and the rooms were nice. Free parking. The shower was also very nice, they use pumps on the wall for your soap to avoid waste
Disliked: The workers were okay seemed friendly but also seemed they wanted to rush you in and out so they could get back to their phone or each other.
Eva Mon, 10 June 2019
Enjoyed it. Would stay there...
Liked: I was a little skeptical having read some poor reviews but I was pleasantly surprised. The hotel is clean, the staff was friendly and the location was fine.
Disliked: It was nice that there was coffee downstairs in the morning. Great table and snack concept. The coffee was weak. Kind of a bummer but not a deal breaker.
Laquennton Sun, 9 June 2019
Delicia Sun, 9 June 2019
Barry Sat, 8 June 2019
Liked: Location was the only thing going for this hotel. Rude staff. Room not cleaned after first day and had to ask three times the second day for housekeeping. Then only towels were replaced.
Disliked: Front desk and housekeeping very rude. Then did not follow through and do their job professionally.
Jay Sat, 8 June 2019
Liked: Friendly staff. Great location.
Texas Sat, 8 June 2019