Aloft Houston By The Galleria

We TRULY enjoyed our stay, and would gladly stay again. The biggest drawbacks were the parking garage (nightmare set up with the gates), and the low water pressure, being on the 7th floor. The staff went out of their way to be helpful, friendly, and it made the trip exceptional. Thanks again!

Liked: The staff was superb - incredibly helpful, friendly and professional; the room was outstanding - clean, well appointed, slick, modern; the hotel was extremely close to a ton of Houston attractions!
Disliked: The water pressure in the hotel (on the 7th floor) was disappointing, and the parking garage was a bit of a nightmare to navigate.

Superb

Amazing guest relations and location!

Liked: Location and customer service!
Disliked: It’s a bit outdated and needs a refresh, overall excellent!

I don’t recommend this hotel.

Liked: The bartender at the hotel bar was really nice and friendly.
Disliked: The hotel is old. The room is not worth the money. The toilet was rusted along with the shower. There was a smell in the room and the hallway smelled like dogs.

Pleasant

Didn’t really like it but...

Liked: The property was across the street from where my family was staying for the weekend. The staff was very nice.
Disliked: I was older and we had to switch room due to the bathroom. The paint was chipped on the shower floor. The room was dusty.

Very pleasant

Liked: The young lady who checked us in was amazingly help and sweet
Disliked: Breakfast situation

Very good

Liked: Staff was exceptional!
Disliked: Shower door trim not sealed properly and leaked water.

Excellent accommodations at a reasonable...

Liked: The room, bed, shower and view were all outstanding.
Disliked: A microwave in the room would have made the room 10/10.

Pleasant