We TRULY enjoyed our stay, and would gladly stay again. The biggest drawbacks were the parking garage (nightmare set up with the gates), and the low water pressure, being on the 7th floor. The staff went out of their way to be helpful, friendly, and it made the trip exceptional. Thanks again!

Liked: The staff was superb - incredibly helpful, friendly and professional; the room was outstanding - clean, well appointed, slick, modern; the hotel was extremely close to a ton of Houston attractions!
Disliked: The water pressure in the hotel (on the 7th floor) was disappointing, and the parking garage was a bit of a nightmare to navigate.

Columbus Day Weekend

Liked: The fact that it was walking distance to the Galleria mall
Disliked: The hallways smelled like urine. Also the wallpaper was peeling in my room and it appeared to be mold

I definitely will stay there...

Liked: Great hotel and location

Bad

Liked: The location was good.
Disliked: Bring that it was pet friendly it smelled like pee and it was unclean. A dog had gone in the elevator and no one cleaned it! Customer service was inattentive and were not wearing their mask. They were on the computer looking at other things never acknowledging the presence of the guest. Worst hotel to stay in. Save your money, PLEASE!

Very good

Exceptional

Good

Liked: Location!
Disliked: Kinda old, my door didn?t have a sticker that it had been cleaned. Others did, appeared clean but I had Lysol.

Very good

Very good

Very good

Liked: I liked the way they accommodated me since there was no sofa bed with extra blankets and pillows...the bed was so comfortable and the room was nice.
Disliked: This was my first time booking a hotel so what was advertised wasn't what I received. We were told that we had the pool for an hour so she said come at 8 then changed it to 8:30 which was still cool because they closed at 9:39 but we were only able to swim for 15 min. 8:45 we has to go.